Why Can't ProTools 2021 Find Battery 4

centurion
centurion Member Posts: 2 Newcomer

I have Pro Tools 11 and Native Access shows Battery is installed and updated. I have an old session where Battery worked fine but now when Pro Tools launches it says it can't find the plugin. Install locations look correct. I searched the database on this, which I would think is common, but didn't get any hits. Posting here.


Any ideas appreciated.

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,045 mod

    @centurion What version of Battery is installed on your system? Have you updated to the last version (4.3.0)? Can you share the error message from Pro Tools? I see you have a M1 computer, if it's an older Pro Tools project, have you tried to open the project in Pro Tools in Rosetta mode? How to Open Your DAW Using Rosetta

  • centurion
    centurion Member Posts: 2 Newcomer

    Hi @Jeremy_NI

    Native Access shows my Battery4 Version is 4.3.0 from the Komplete 10 Bundle. I don't have an option to open Pro Tools in Rosetta. It only offers a Low Resolution mode.

    I've updated Battery to the latest. It looks like the last time I opened this session was in late 2020. I think that session was last worked on on an Intel Macbook. Hmmm.... What other options can I try here?

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,045 mod

    Ah yes, sorry, if it's Pro Tools 2021, then it's only in Rosetta, the arm native/full Silicon compatibility is only available from the latest versions of Pro Tools.

    Does Pro Tools have full disk access ? How to Enable Full Disk Access on macOS

    Can you load Battery 4 in a new empty project?

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