Why Can't ProTools 2021 Find Battery 4

centurion · 2023-08-07T00:34:14+00:00

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I have Pro Tools 11 and Native Access shows Battery is installed and updated. I have an old session where Battery worked fine but now when Pro Tools launches it says it can't find the plugin. Install locations look correct. I searched the database on this, which I would think is common, but didn't get any hits. Posting here.

Any ideas appreciated.

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centurion

@Jeremy_NI

For kicks, I reinstalled the Batter Library and the Battery4 after the FDA. I rebooted and Battery4 is working. For future issues like this if they exist, the sequence was: Enable FDA; Reboot; Reinstall Battery Lib and Battery4; reboot; success.

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Jeremy_NI

@centurion What version of Battery is installed on your system? Have you updated to the last version (4.3.0)? Can you share the error message from Pro Tools? I see you have a M1 computer, if it's an older Pro Tools project, have you tried to open the project in Pro Tools in Rosetta mode? How to Open Your DAW Using Rosetta

centurion

Hi @Jeremy_NI

Native Access shows my Battery4 Version is 4.3.0 from the Komplete 10 Bundle. I don't have an option to open Pro Tools in Rosetta. It only offers a Low Resolution mode.

I've updated Battery to the latest. It looks like the last time I opened this session was in late 2020. I think that session was last worked on on an Intel Macbook. Hmmm.... What other options can I try here?

Jeremy_NI

Ah yes, sorry, if it's Pro Tools 2021, then it's only in Rosetta, the arm native/full Silicon compatibility is only available from the latest versions of Pro Tools.

Does Pro Tools have full disk access ? How to Enable Full Disk Access on macOS

Can you load Battery 4 in a new empty project?

centurion

@Jeremy_NI

I was out of town for a while. Sorry for the delay. I created a new ProTools Session, enabled Full Disk Access for Battery4 and restarted my Mac. That didn't fix it.

All of my other NI apps are selectable from my Instruments list in PT; even before enabling FDA. Battery4 doesn't even show up as an Instrument in the list.

Any other ideas that I can try? OS: Mac OS Big Sur 11.5.2 ; CPU: M1 ; Pro Tools Perpetual 9/2023.

centurion

@Jeremy_NI

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