Hi, I just bought an almost new Komplete s49 mk2 (one owner). When pressing the on-button it does not start - it only shows "Komplete Kontrol" in the left window and "Smart keyboard controller" in the right window. Then nothing happens - it stalls! I have sought if there's a "factory reset procedure" in the manual, but no reference can be ffound. Anybody "out there" who knows how I should go about getting it running? I willuse it with Cubase Pro 12.