Komplete Kontrol not finding Acoustic Strum 1 ? And others

KirkDanceman

I have been stuck with this problem for a while now. When I launch KK it scans the drives but can not find Acoustic Strum 1 yet finds Acoustic Strum 2 which is located next 1 in the same file registry ? I have given full disc permission but still no joy everything is up to date :( Can anyone help... This seems to have happened since updating to Komplete ultimate 14... Everything is showing as complete and correct in N.I Access?

Thanks in advance

Kirk QFX

Jeremy_NI

Hopefully everything is working now, feel free to reach out if it's not the case.

PoorFellow

At least make sure that you have the VST/VST3 version installed as Komplete Kontrol does not support AAX format !

Otherwise then try consulting these articles ! :

Plug-ins in KOMPLETE KONTROL . https://support.native-instruments.com/hc/en-us/articles/5954879781521-Plug-ins-in-KOMPLETE-KONTROL

My KOMPLETE KONTROL Browser is Empty or Incomplete : https://support.native-instruments.com/hc/en-us/articles/209554889

Jeremy_NI

@KirkDanceman If you open Kontakt in standalone, is Strummed Acoustic 1 showing?

KirkDanceman

No it does not show in the stand alone :(

Jeremy_NI

Can you check in the libraries section?

Is Strummed Acoustic 1 here? Maybe it was unticked?

If it's ticked or not showing at all and if the library shows as installed in Native Access, please carry out these steps: KONTAKT Crashes

Make sure that Kontakt, Komplete Kontrol and your DAW all have full disk access.

Then open Kontakt in standalone, check if the library is there, then Komplete Kontrol in standalone.

Jeremy_NI

@KirkDanceman Any update on the issue?

KirkDanceman

I will Check today but have been moving all my N.I content to new internal drive yesterday so will see if the problem persists

Jeremy_NI

Hopefully everything is working now, feel free to reach out if it's not the case.