Komplete Audio 6 Mk. 2 - can inputs be changed to mono in Windows?

Hi, I tried searching the forum and the internet, but to no avail.
I have encountered a very common issue with audio interfaces, that my XLR microphone input is only recorded on the left channel.
The usual fix would be to change the input settings to mono instead of 2 channels, but it seems that the Komplete Audio 6 Mk. 2 simply does not support this option for the inputs (see screengrab).
Can that really be true, or do I simply have to get a different audio interface?
I could of course do some janky routing with software for virtual devices and such, but I would rather avoid that.
I have the latest firmware and NI drivers installed, and I am on Win11 Pro.
Any help would be appreciated!
Manosko
Best Answer
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The outputs of the Komplete Audio 6 can send mono (through one of the outputs), or stereo (using two of the outputs as a left and right).
To test to see if the signal is coming through for the Left assignment to output 1 and Right assignment to output 2, you can try connecting each output to a separate monitor to verify that signal is coming out. Here are instructions for setting up the Komplete Audio 6 to be used as your computer's system output:
Using a Native Instruments Audio Interface as System Output (Windows): https://support.native-instruments.com/hc/en-us/articles/210312005-Using-a-Native-Instruments-Audio-Interface-as-System-Output-Windows-
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Answers
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Have you tried through a DAW via an audio track with audio from input 1 ? That's how I would do it.
I don't know about the process on Windows tho.
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Sadly no proper fix yet. From what I gather, some other audio interfaces have the possibility to change the input to mono on the driver level in Windows audio settings, but sadly not this one.
I could indeed reroute the audio with software and mix down or edit channels settings when using a daw, but for more general use of the interface, it seems like it’s not possible.
When using it for capturing game footage, the mic input is just stuck on the left channel by default, as you cannot separate the input channels in the Windows settings on the driver level, and the stereo/mono toggle on the interface does nothing for this issue.
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The outputs of the Komplete Audio 6 can send mono (through one of the outputs), or stereo (using two of the outputs as a left and right).
To test to see if the signal is coming through for the Left assignment to output 1 and Right assignment to output 2, you can try connecting each output to a separate monitor to verify that signal is coming out. Here are instructions for setting up the Komplete Audio 6 to be used as your computer's system output:
Using a Native Instruments Audio Interface as System Output (Windows): https://support.native-instruments.com/hc/en-us/articles/210312005-Using-a-Native-Instruments-Audio-Interface-as-System-Output-Windows-
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