Maschine MK1 software

NewellD
NewellD Member Posts: 3 Newcomer
edited October 2024 in Maschine

Hi everyone, I gently bought a Maschine MK1 (circa 2012 model) on eBay and made the mistake of not getting the software with it.

Does anyone know how I could buy this software from NI.

I have tired the help desk but I cannot find a way to raise a ticket and they are not answering emails.

Thanks

Best Answer

Answers

  • Sunborn
    Sunborn NKS User Library Mod Posts: 3,647 mod

    The latest version of Maschine software is what you need, it can handle perfectly the Maschine MK1


    https://www.native-instruments.com/en/products/maschine/maschine-accessories/maschine-2.0-software-update/


  • Sunborn
    Sunborn NKS User Library Mod Posts: 3,647 mod
    edited June 2023

    You also need to download its drivers and install them before you install the software.

    Maschine MK1

    MASCHINE Controller Driver 2.8.0 - Mac OS X 10.9 - 10.11

    MASCHINE Controller Driver 2.7.0 - Mac OS X 10.8

    MASCHINE Controller Driver 2.6.0 - Mac OS X 10.6, 10.7

    MASCHINE Controller Driver 3.0.1 - Windows 7 and above

  • NewellD
    NewellD Member Posts: 3 Newcomer

    Thanks I have Mac OS 11.7.3 Big Sur


    Do they have a driver for this version too please?

  • NewellD
    NewellD Member Posts: 3 Newcomer

    When I try to buy this it provides an advisory saying that I need the original software and licence to use the upgrade and unfortunately I do not have these.

    Thanks N

  • Sunborn
    Sunborn NKS User Library Mod Posts: 3,647 mod
    https://community.native-instruments.com/discussion/comment/78131#Comment_78131

    The first driver, for the OS X 10.9-10.11 should work fine.

  • Sunborn
    Sunborn NKS User Library Mod Posts: 3,647 mod
    Answer ✓
    https://community.native-instruments.com/discussion/comment/78137#Comment_78137

    Yes you are right, my mistake to post the update, here is what you need to start, get this and then you should be able to get the updates too

    https://www.native-instruments.com/en/pricing/maschine-essentials/


  • gregggyf
    gregggyf Member Posts: 15 Member

    Good Evening,

    My name is Greg and I would like to "piggy-back" off of this topic, could you please tell me would a hardware serial number be needed in order to purchase the item referenced below? Thank you very much.

    "MASCHINE SOFTWARE FOR HARDWARE - For MASCHINE hardware owners currently without a software license"

  • Sunborn
    Sunborn NKS User Library Mod Posts: 3,647 mod
    https://community.native-instruments.com/discussion/comment/157314#Comment_157314

    @Jeremy_NI is that possible?

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,409 admin

    @greggybud @Sunborn It's not possible, you need a Maschine device/serial to get the Maschine software.

  • gregggyf
    gregggyf Member Posts: 15 Member
    edited June 2024

    Good Morning Jeremy,

    Allow to explain the situation for my NI Maschine 1.

    This hardware was purchased from Sam Ash during it's "last days" it was offered as "AS-IS" with the disclaimer that it either "did not work" or "did not start".

    I purchased the Maschine 1 anyway.

    I purchased "the proper USB" cord and when I tried to see what would happen I saw that it did "light up" for a second, so I thought the Maschine did somehow work.

    I downloaded the Maschine Controller 301 into my computer, then I plugged up the Maschine to my computer and to my delight the Maschine lighted up and stayed lit up.

    My next step was to see about software, and then I read your message above.

    I guess that the next question would be it possible if Native Instruments could provide me with a

    "mock-up/administrative dummy serial number" for you see the Maschine 1 that acquired from Sam Ash did not come with a serial number (see the accompanying attachment).

    If it helps matters any I am also including "coined" photo's, which are photo's dated with my name and today's date signifying that I am in possession/ownership of the Maschine 1.

    I will also include a photo of the receipt for the purchase of the Maschine 1.

    Any assistance towards this matter would be greatly appreciated.

    Thank you again.

    Greg

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,409 admin

    @gregggyf This seems to be a registration issue, please get in touch with my colleagues here: https://bit.ly/n1acc

    My colleagues will help you out. I deleted the pictures you posted, please keep in mind it's a public space.

  • gregggyf
    gregggyf Member Posts: 15 Member

    Thank you very much Jeremy and do have a good day.

    Greg

  • Matt - OCDJ
    Matt - OCDJ Member Posts: 1 Newcomer

    Hi thread, I have a similar problem and I'm hoping @jeremy_NI , you might be able to shed some light on this.

    I have a Maschine Mk1 bought 10-11 years ago, I haven't used it since that time and would like to use it again. I have all the original packaging including the serial number which I have registered with Native Access but no Maschine software is available in Native Access

    I have a new MacBook Pro M3 running MacOS 14.4 Sonoma.

    Is it possible to get my Maschine Mk1 Hardware working with this laptop setup?

    I have tried installing the Maschine Controller 2.8.0 driver but it fails to install

    Any help is greatly appreciated
    Matt

  • maniacintosh81
    maniacintosh81 Member Posts: 873 Expert

    Maschine Mk1 isn‘t supported from macOS 10.15 Catalina onwards. Maschine 1 software won‘t work on modern macOS versions either. For that reason Native Access doesn‘t offer installation (not sure if it ever required NA at all or just old Service Center software).

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,409 admin

    @Matt - OCDJ Unfortunately not supported, @maniacintosh81 explained it very well.

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