My user files/kits are missing

KILLABUTCHA · 2023-06-15T09:07:26+00:00

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My user files/kits aren't showing up in the library and when I try to add them back in, It says an entry with the same location already exists in the library. please choose a new location.

Please help me.

Im using Maschine 2.17.4

Mac mini

Apple M-1

16GB

Ventura 13.4

Thanks

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LostInFoundation

Are you sure you are in the user tab? Were them showing up there before and now they disappeared or you just never found them?

KILLABUTCHA

I’ll send you a picture when I get home. I have 10 or more and one day when I went in to finish a project, and they were gone.

Jeremy_NI

If it's not the user vs factory library like @LostInFoundation suggested you could try this:

Reinitialize the MASCHINE Database

Go to the following location on your computer:
Macintosh HD > Users > *Your User Name* > Library > Application Support > Native Instruments
Note: The User Library folder is hidden. See this article for instructions to access hidden macOS folders.
Search through the Native Instruments folder at this location to find the Maschine 2 folder.
Delete only the Maschine 2 folder found here.
Note: Deleting other NI product folders could result in unexpected behavior with other applications.

Jeremy_NI

@KILLABUTCHA Did resetting the database help? Do you still need help on that issue?

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