Installing Backyard Jams hanging on windows11...

gunnars04

Hi,

Is there any way of deleting or re-installing?

Thanks, Gunnar

Jeremy_NI

Have you tried deleting the expansion folder and reinstalling it with Native Access ?

Jeremy_NI

Here is how to unonstall a product on Windows: How to Uninstall Native Instruments Software and Drivers from a Windows Computer

In some cases you might need our NI reg tool provided in this article: Fixing Software Update Installation Issues (Windows)

gunnars04

Thanks, when checking add/remove on my win11, I only get:

Native Access

Native Instruments Massive

Native Instruments NTKDaemon

When I run the tool, I get:

Massive

NTKDaemon

I don't get any options of removing/fixing "Backyard Jams".

Jeremy_NI

Have you tried deleting the expansion folder and reinstalling it with Native Access ?

Lu_

Hi @gunnars04

In your content location is the backyard jams folder in there?

If it is try to renamed the backyard jams folder to backyard jams.sav (i did it for this test, after that i rename it and can proceed using it) as in the picture below. After a rescan or restart from / in NA2 you should get the repair / reinstall option as shown below.

Very nice expansion pack btw :)