Hello everyone,
i've go a Traktor Z2 that needs some fixing. so i took it to my local "man of trust" who send it to NI.
They took a look and propose a fix for 200€ (way too far for a 10ish years old mixer)
we didn't answer very quickly (my fault), but some weeks after we said that it was to expensive, and to please send it back.
The point is that they closed the ticket and even if i try to open a new one (from my friend/dealer, or mine) all answers received are pointless and useless.
I was trying to find a phone number to speak with some human being, with no luck.
What can i do? Did NI stole my mixer?