Expansion Folder Not Showing Up In Cubase

AkNi Member Posts: 27 Newcomer
edited May 23 in Komplete General


I added a number of NI sample libraries to “Favorites” in Cubase, but from one library(Pure Drip) the folders don’t show up.

Unbenannt441×1077 44.8 KB

It should look like this when I click on it

Unbenannt2415×1075 49.5 KB

How to fix this?

I tried to reinstal the library but it still don’t work.

I’m using Cubase 12 pro.

Thank you


Best Answer


  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,789 mod

    Did you move this expansion after installation? Have you tried re-installing this expansion and adding the installed folder to favorites again in Cubase?

  • AkNi
    AkNi Member Posts: 27 Newcomer
    Answer ✓


    The solution is

    "go to: C:\Users\XXX\AppData\Roaming\Steinberg\cubaseXXX - with your windows username and the cubase version instead of XXX (obviously!) there is a file in there called something like mediabay3.db ? (I THINK!) rename it to mediabay3.bak restart cubase…"

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