Cannot Login to Native Access - "Too Many Requests."

Julesman

Attempting to sign in to Native Access 3.3.1 on Win 11 and I'm seeing this error :

It looks like either you haven't paid your cloud service bills, or the web service supporting Native Access backend needs to be scaled up.

JD

Rich_NI

Hi @Julesman

We have been experiencing some issues on the backend today with our authentication system.

I was just told that the issue should now be resolved.

Please restart your computer (as this will generate a new auth0 token for NA), then try logging in to Native Access again.

Are you now able to log in as expected?

Rich_NI

Hi @Julesman

We have been experiencing some issues on the backend today with our authentication system.

I was just told that the issue should now be resolved.

Please restart your computer (as this will generate a new auth0 token for NA), then try logging in to Native Access again.

Are you now able to log in as expected?

Julesman

Thanks for reaching out.

No luck with Native Access as yet, still not authenticating.

Also cannot login to Native Instruments website because it looks like auth.native-instruments.com cannot be resolved. I assume it's offline?

Regards... JD

Julesman

All working now...

Thanks... JD

Rich_NI

Great, glad to hear it. Thanks for letting us know.

Have a nice day