Komplete kontrol load issue

LostInFoundation

Ok. Check Native Access to see what it says for the instruments you can’t load (e.g. Noire and Hybrid keys). Does it state installed or locate?

LostInFoundation

In any case Kontakt shouldn’t be doing that. It should say “unable to load/locate instrument” not loading a casual preset of another instrument

LostInFoundation

https://community.native-instruments.com/discussion/comment/65506#Comment_65506

Yes that’s what I said. The instruments are linked in the wrong way. But Kontakt should not be doing this anyway

Odaiba

I relocated "Noire" but same issue.

i used this process:

How to Move a KONTAKT Library

1. Close KONTAKT, your DAW, and all other Audio / MIDI-related software.
2. Move the Library folder to its new location.
3. Start Native Access and go to Library > Installed > Kontakt.
4. Find the Library and click Repair.
5. In the Repair Installation window, click Relocate.

But same trouble...

😓😓😓

Kymeia

Thanks - do you have full disk access enabled for Kontakt and Komplete Kontrol? Also have you moved any of your libraries or just used the default install paths?

Kymeia

https://community.native-instruments.com/discussion/comment/65508#Comment_65508

it’s not doing that, that was Komplete Kontrol for reasons I explained.

Odaiba

i just used the default install paths.

Kymeia : Thanks - do you have full disk access enabled for Kontakt and Komplete Kontrol?

How should i check this ?

Thx a lot

Kymeia

https://community.native-instruments.com/discussion/comment/65513#Comment_65513

Did it say that it had been successfully relocated when you did that? Is the new path showing in Native Access? Also please tell me if full disk access is enabled, that is essential

Kymeia

https://community.native-instruments.com/discussion/comment/65519#Comment_65519

https://support.native-instruments.com/hc/en-us/articles/4415601248657-How-to-Enable-Full-Disk-Access-on-macOS

LostInFoundation

https://community.native-instruments.com/discussion/comment/65518#Comment_65518

?

When I tried to open a library that Kontakt, or KK, or Maschine couldn’t load cause it needs a repair, I never had them loading another instrument instead. It always gave me a message saying it can not open it.

Even more: it didn’t even show me the banner…it showed a “library content not found” message instead

LostInFoundation

And I checked now in KK while I don’t have my external ssd plugged: the libraries that Kontakt shows with this message aren’t even in the list of the browser

LostInFoundation

And here is after I plugged the ssd

Odaiba

Here is maybe the issue:

https://www.dropbox.com/s/r53ox5mrzt1suh2/IMG_3009.MOV?dl=0

LostInFoundation

And after it finished loading the library, they showed up also in KK

LostInFoundation

So…the libraries which folder can’t be found shouldn’t even appear in KK browser