Volume faders and cue headphones dysfunctiunning

jeanneperniceni

Hello all! I recently get a kontrol S2 MK3 everything was working well but since few days, my volume faders and my cue (phones) button meet problems : even if my faders are totally down, the sound goes out from my speakers and the pre listening button seems not to be connected with my headphones, I mean that if I press the button the sound will comes out louder from my speaker and not especially mean that I access to the prelistening. Also, there is crackle in my headphone wether it is a totally new one.

Hope I'm clear and hope you will help me with this big issue!

Uwe303

Hello,

then your setup is messed up, open the options menu and on the bottom there is a wizard button, try to use this and take "internal mixing mode" if asked. Or check manually in the settings for that. Set main out to out 1-2 and monitor to 3-4, and internal mixing mode, like already mentioned. Even if one could think " i have a controller and I'm mixing externally with it" - but "internally" in this case just means that audio is mixed together by the traktor mixer on the computer.

jeanneperniceni

Hello and thank you so much for your answer. Indeed, I checked everything and it wall only a question of wrong setup..

However there is still the crackle problem in my headphone. Don't know why, it is working very well with my phone for example.

Have a nice evening

Uwe303

Have you tried to increase the buffer size in audio settings, also if you use a laptop set it to full power mode, or at least try not to set it to power saving mode. There are also many articles about audio optimization with computers. Like: https://support.native-instruments.com/hc/en-us/articles/209571729-Windows-Tuning-Tips-for-Audio-Processing