Flair effect plugin black spot

2

Answers

  • LostInFoundation
    LostInFoundation Member Posts: 4,477 Expert
    edited May 2023

    Unluckily, when a good willing person like Jeremy says that a team is looking at issues or bugs it means all and nothing. He moves fast to try to reassure us and get the useful informations, but we can’t say the same of the teams that actually have to do the work.

    They are frankly too slow in fixing problems. We the users expect that if something works bad in a program, this would be addressed immediately. For them, making people wait 2-3 months before something is fixed seems normal. and IF it gets fixed at all. And I can’t understand how their bosses accept workers to behave like this. In my job, if I have to do a work and I take all the time in the world to do it when I want and I make the customers get angry, I’ll be fired in one week. Or, if the problem as I suspect are the bosses asking an underemployed team to do too much work, workers should complain and make the company hire new people. In any case the users don’t get what they paid for: programs that are working as advertised (or get fixed in case of problems)

    This is the reason I’m still on the fence about updating my Komplete collectors bundle: I would love to have a couple of instruments I’m interested into, but not knowing if they will work as expected and specially giving money to a company that behaves like this doesn’t seem right to me. It’s like if we are legitimating their behaviors. Like “we can do what we want and even work bad, you will buy from us anyway”

    Maybe we should start to tell them “ehi, I buy your programs but I’ll pay you in 2-3 months” to see if they would be happy. Or if they work but the salary will be given to them “in 2-3 months”…

  • LostInFoundation
    LostInFoundation Member Posts: 4,477 Expert
    edited May 2023
    https://community.native-instruments.com/discussion/comment/73307#Comment_73307

    The point is that the forum guys are not the problem. They get lied to too. It will be an “An official statement on the subject is coming soon” that someone from the teams gives them lying to them too. And then some other months will pass by…with the risk that the “official statement” will be a lie too…

  • LostInFoundation
    LostInFoundation Member Posts: 4,477 Expert

    Only one thing could change the situation (but it will never happen): we the users UNITING and not buying anything from them for one month and telling them “NOW you change your behaviors towards your customers or your customers will change company”

    Maybe like this the message will reach the big bosses up there…

  • Sadturation
    Sadturation Member Posts: 9 Member

    Hi guys!

    I am the guy who created this post since 22 March.the answer I got is they don’t have a plan when the issue is going to be fixed. Unfortunately this is the answer I got from NI. I am very disappointed too..

  • LostInFoundation
    LostInFoundation Member Posts: 4,477 Expert
    https://community.native-instruments.com/discussion/comment/73313#Comment_73313

    Answer them “I don’t have a plan if I will buy anything else from you”…

  • LostInFoundation
    LostInFoundation Member Posts: 4,477 Expert
    edited June 2023
    https://community.native-instruments.com/discussion/comment/74991#Comment_74991

    aidenstunes: BANNED!

    😂😂😂

  • metrosuperstar
    metrosuperstar Member Posts: 21 Member

    Same issue here, Win 11, both vst2 and vst3, in all my DAWs and Komplete Kontrol.

    Version 1.3.1

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    edited July 2023

    I forgot to mention this a few weeks ago. The bug is filed under the reference FXF-2457. It's in the hand of the developers and we don't have a date for a fix at the moment.

  • 7tm
    7tm Member Posts: 1 Newcomer

    5 months and still no fix, it makes me sad, what has become of native instruments. it feels like a lost company run with little soul

  • G_Major
    G_Major Member Posts: 16 Member

    November and black rectangle still there, meaning no one is working on this bug...

    At least, how can I download a previous version where everything was going ok? Thanks.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod

    @G_Major Yes, unfortunately, there was no advancement on this bug, pinged the responsible team about it once more. In the meantime, here are installers for the previous versions (for Mac & Windows): FLAIR 1.3.0

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod

    Hey all, the bug is being worked on and there should be an update soon, I don't have an ETA yet but wanted to let you know we're working on it, finally!

  • Jamie Hunter
    Jamie Hunter Member Posts: 33 Member
    https://community.native-instruments.com/discussion/comment/106591#Comment_106591

    Not bad only took 7 months to start work on it, can we presume it will be fixed in another 7 months? I reported this bug along with others in March.

  • Fots
    Fots Member Posts: 4 Member

    Same issue here, a little discouraged to see how old this thread is. I'm on Windows 11 Pro with the latest version of Flair and also see the black box. I use an NVIDIA GeForce GTX 1050 graphics card if that helps.

  • Fots
    Fots Member Posts: 4 Member
    https://community.native-instruments.com/discussion/comment/106591#Comment_106591

    Thanks for the update 🤞

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