Hello all,
I bought Maschine MK3 and can't get it to work. I already logged a ticket with Native Instruments but did not get a reaction yet. Here some details about by laptop and what I tried so far:
Laptop: Dell, Windows 10 pro, Processor 11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GHz 1.80 GHz, RAM 16GB.
I already followed all steps below:
- The MASCHINE software is not up to date
- Enable the software to run as administrator
- The driver or firmware is not installed correctly
- There is an issue with the USB connection
- The NIHardwareAgent or NIHostIntegrationAgent services are not running in the background
The only possible issue I could find is that I have USB 3.0. And its strange that the 'Maschine MK3 updater' says I have installed firmware 1.4.6. and that the update would contain firmware 1.4.5
Does somebody have a possible solution? Ant suggestions on what to try?
Thanks