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A61 Logic transport problem

Pete from Bristol
Pete from Bristol Member Posts: 23 Sine
in Reaktor

Hi!

I just wondered if any other Logic users have experience/ solved my issue?

Intermittently, when I fire up Logic I can use all the browser and plug-in functions via Komplete Kontrol, and play tunes, but the track button and the transport controls don’t work.

A somewhat unreliable fix is to close down, disconnect the keyboard, restart Logic and plug the keyboard in again. Logic will then recognise the issue and sometimes restore the transport.

Is there a way to refresh the control surface settings that might fix this. I tried rescan, but no joy.

Thanks for any help. I may well head to Logic support as well for this. Not sure where the problem lies. I’m on an M1 Mac, running Monterey. KK is up to date, as are all the NI plug-ins.


Pete

Best Answer

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 4,371 mod

    Is that happening in Rosetta mode or native mode? How to Open Your DAW Using Rosetta

    Make sure that Logic and Komplete Kontrol have Full Disk Access: How to Enable Full Disk Access on macOS

    If the issue still occurs, try the steps of this article: Fixing NI Host Integration Issues in GarageBand and Logic Pro

  • Pete from Bristol
    Pete from Bristol Member Posts: 23 Sine

    Thanks Jeremy.

    I’m running Logic in native mode. I thought Komplete Kontrol and the A61 were fully M1 compatible?

    I’ll have a look at the integration issues page. Thanks again for the help.


    pete

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 4,371 mod

    @Pete from Bristol They are fully M1 compatible, these questions are just for troubleshooting.

  • Pete from Bristol
    Pete from Bristol Member Posts: 23 Sine

    Ah, okay!

    BTW, I’m blown away by the A61 and the NI instruments etc. Fantastic job.


    Pete

  • Pete from Bristol
    Pete from Bristol Member Posts: 23 Sine
    https://community.native-instruments.com/discussion/comment/56990#Comment_56990

    Hi Jeremy,

    I followed the link to that fix.

    Had a problem. Regarding this instruction:-

    1. Start Finder and open the following location:
    2. Macintosh HD > Library > Application Support > MIDI Device Plug-Ins
    3. Delete these files from the MIDI Device Plug-Ins folder:
    4. - KOMPLETE KONTROL A-Series.bundle
    5. - KOMPLETE KONTROL S-Series.bundle
    6. - MASCHINE MK3.bundle

    This particular folder was empty. I carried on and complete the rest of the process successfully, but it hasn't helped at all.

    Is there anything else you can think of that might solve this frustrating problem? Thanks in advance for any help.


    PETE

  • Pete from Bristol
    Pete from Bristol Member Posts: 23 Sine
    Answer ✓
    https://community.native-instruments.com/discussion/comment/57000#Comment_57000

    Don't worry, mate. I cracked it. I went into Mac midi studio and deleted the keyboard there. It's reinstalled and seems to be good at the moment.

    Thanks for your time and trouble.


    PETE

  • Pete from Bristol
    Pete from Bristol Member Posts: 23 Sine
    https://community.native-instruments.com/discussion/comment/57100#Comment_57100

    Hi Jeremy,

    I'd hoped I'd solved my problem and in some ways I have, but it involved constantly going into midi studio on my Mac and deleting my keyboard. When I fire up Logic it sees the keyboard again and the transport controls etc are available.


    I've run the troubleshooting tips on deleting the midi device plug ins folder (there was nothing in there to delete). The keyboard is plugged directly into the Mac, rather than via a hub. And everything is up to date, software wise.

    Is this a bug in the software or is there anything else I could try? One thing: do I have to dismount the keyboard in some way when shutting down?

    All the best and thanks for any further advice,


    PETE

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 4,371 mod

    Hey Pete, just double checking but do Komplete Kontrol and Logic both have Full Disk Access?

  • Pete from Bristol
    Pete from Bristol Member Posts: 23 Sine
    edited March 13

    Hi Jeremy system and wheel are read and write. Everyone is read. I haven’t changed any defaults.

    The fix seems to be to disconnect the keyboard, delete from midi studio and then let Logic reload it when you plug it back in.

    I can live with that if there’s no obvious fix. It’s a fantastic keyboard.

    Thanks for getting back to me.


    Pete

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