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TRAKTOR PRO PLUS LICENCE WARNING BUT MY SUB/LICENCE IS UP TO DATE

davidjohndunne
davidjohndunne Member Posts: 4 Sine

I have booted up Traktor this morning and have got a warning saying that my Traktor Pro Plus licence can not be updated and my subscription has expired. However, this is not the case - When I go into traktor preferences, it shows that my sub is active. I have checked in Native Access and my licence numbers are all registered and my subs are up to date with my next payment not due until the 25th March. If I go into my account on the wesbite, everything is up to date and all products are registered. (I use an S3 controller with my Macbook to run Traktor and the s3 serial is registered).

I have tried restarting Traktor several times and I have tried rebooting my macbook and also then restarting Traktor. My version of Traktor PP is also up to date - updated it this morning

The warning states that my sub will expire in 10 hours and I have a gig tonight.

I have logged a ticket but I am aware that replies can take some time to come through from my past communications. Does anyone else have this problem and/or a solution, please?

Thank you.

David

Best Answer

  • g.rossen
    g.rossen Member Posts: 2 Noise
    Answer ✓

    I had the same issue, reinstalling the Traktor Pro Plus software in Native Access solved it for me.


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