Traktor pro 2 not appearing on native access

inbuilt
inbuilt Member Posts: 1 Newcomer

Hi,

I transferred long time ago Traktor pro 2 from an old fist native instruments account created at the time i bought the software, then i created a new account one year later for a Komplete Kontrol forgetting i created a former account with another email address.


Then I asked for a serial ID to transfer from the oldest to the new one.


But.


Traktor Pro 2 doesn't appear on my native access products available and in the same time it appears on my product list in my account when connecting to the website.


Sounds to me that ther is a kind of obligation to switch to Traktor pro 3.


I currently have a macbook pro. initially i bought and installed traktor pro 2 in an Asus laptop (windows 10).


Any help or tip would be appreciated.


Regards,

Fabien

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Best Answer

  • Kubrak
    Kubrak Member Posts: 3,067 Expert
    Answer ✓

    Buy almost any Windows laptop. ;-) Or buy old Mac that is supported by Traktor 2. Or buy upgrade to TP3. Or sell licence for TP2 and use different program.

    You have at least 4 different solutions on the table. ;-)

Answers

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,860 admin

    Hi @inbuilt sounds like Traktor Pro 2 is not supported on your Mac OS. Can you pls double check from this article?

    Compatibility of Native Instruments Products on macOS

  • Tim t
    Tim t Member Posts: 1 Newcomer

    I payed for a product that I used only a few times and now I'm forced to pay more money for a update ,I'm sorry but that is unfair and not cool for someone like me that already feel like I was taken advantage of ,I have a new lap top I should be able to transfer everything I paid for including TRAcTOr 2 . what can I do ?

  • Kubrak
    Kubrak Member Posts: 3,067 Expert
    Answer ✓

    Buy almost any Windows laptop. ;-) Or buy old Mac that is supported by Traktor 2. Or buy upgrade to TP3. Or sell licence for TP2 and use different program.

    You have at least 4 different solutions on the table. ;-)

  • PatrickS
    PatrickS Member Posts: 1 Newcomer

    According to this link posted above:
    Compatibility of Native Instruments Products on macOS

    Traktor Pro 2 is compatible with Mac OS Ventura, my current system version, yet Traktor Pro doesn't show on Native Access.

    I get a sucessful message after entering the serial but …

    How can I use Traktor Pro 2 on my machine?


  • maniacintosh81
    maniacintosh81 Member Posts: 656 Guru

    Hey @PatrickS ,


    this document lists Traktor Pro 3 and Traktor DJ 2 as compatible with Ventura. But Traktor DJ 2 is NOT Traktor Pro 2! Traktor Pro 2 will not work with Ventura. Therefore you cannot use TP2 on your machine. You need to upgrade to Traktor Pro 3.

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