Can't Click Any Graphics in Maschine

Bernard Hankins

Anyone else run into this? After certain amount of time the whole Maschine software won't respond. It's not frozen b/c I can still click menus and select items, but nothing happens. Transport changes color when clicked, but does not play or move the cursor. If I X out the program it gives me "want to save or discard?" message but if I click save or discard it just doesn't take. Groups, notes, scenes ,etc become unclickable/inactive. MK hardware is not connected. This happened with an older computer about 3 years ago with way less specs than I have now. Only started happening on this current laptop when opening files created in 2019.

My Specs:

Asus 17 gaming laptop-only a year old

Windows 11

16GB Ram

Ryzen AMD 7

Samsung Solid State drives

Latest Maschine update

Jeremy_NI

Well, since OP never followed up. If anyone is experiencing similar issues, please contact support here: https://bit.ly/NI_support_maschine

Jeremy_NI

Hey Bernard, Is this happening with any project or just some? What soundcard are you using and with what driver and what settings?

Have you checked this guide? Windows Tuning Tips for Audio Processing Thereare a lot of tips in there to ensure bets perfomance.

Bernard Hankins

Hi Jeremy, thanks for the reply. It happened on more than one project (at least 2 different ones). I am using Focusite Solo, Gen 3.

It's not an audio issue, it's a graphic issue, where the buttons won't "take". I click on a pattern and it's as if the mouse click is not received. I can minimize/maximize Maschine, click on transports, play button will change from white to grey as if playing but nothing plays. Basically anything on the outer permitter graphics ( file, edit, view) can be clicked, but anything within the main Graphic of the software (browser, groups, sounds patterns) is "locked"

Jeremy_NI

@Bernard Hankins What graphic card are you using? Did you update the driver for it? Is it a 4K monitor? What are your display settings?

Korben Dallas59

Hi Bernard,

I have exactly same problem with 1 file. I cannot select, edit, duplicate any pattern like if the project was locked. Did you find the solution since last year ? Thanks.

Bernard Hankins

@Korben Dallas59

Hi Korben,

I never really got an answer. Well, I guess I also never followed up either. What I think is that it is a memory issue. At the time I had 16GB, now I have 32GB. Strangely it happened only again recently and hadn't happened in a while. My guess is that somehow the memory is overloaded til the point where the graphics themselves start acting weird. As I said in my original post, the audio will continue to play, but the play button itself when clicked will either depress, but not actually stop playback, or it won't stop at all. At that point, I just had to end the process.

Can't say for sure if it's memory, but have you tried purging samples, (in Kontakt) ?

My guess is that even with powerful computers, the memory gets cranky when pushed to the limit. This week I have project that is so large, that even when I Ipurge samples Kontakt starts doing some weird auto delay and panning on Session horns that it wasn't doing yesterday.

Jeremy_NI

Well, since OP never followed up. If anyone is experiencing similar issues, please contact support here: https://bit.ly/NI_support_maschine