Traktor 2 LE loud beeping problem

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I have an old Reloop Mixage DJ Controller with Traktor DJ 2 LE software that used to work well on other PCs. But when I installed the Traktor on my new computer, the software plays a loud beeping sound that repeats in rhythm with the music.

Any ideas how can I fix this problem?

thanks

Version: 2.11.3 17

Win 10 pro

Built-in soundcard: Creative sb x fi

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  • Markovicz
    Markovicz Customer Care Posts: 381 mod
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    Hi @Danesztatosz,

    would you mind posting a short video in order to illustrate the issue? THX.

  • Danesztatosz
    Danesztatosz Member Posts: 11 Member
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  • Markovicz
    Markovicz Customer Care Posts: 381 mod
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    Thanks! However, there is no beeping noise...?

  • Danesztatosz
    Danesztatosz Member Posts: 11 Member
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    The strange sount is not the part of the original music. Here is a better record with an other song


  • Danesztatosz
    Danesztatosz Member Posts: 11 Member
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    it sounds like a distorted metronome

    what do you think?

  • Markovicz
    Markovicz Customer Care Posts: 381 mod
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    Quite strange indeed. Does this occur with every loop / track or only with specific material?

  • Danesztatosz
    Danesztatosz Member Posts: 11 Member
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    when I've tried it with any loop or music, it sounded like that everytime

  • Markovicz
    Markovicz Customer Care Posts: 381 mod
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    Hmm, I am honestly stumped here.

    So whenever you play any kind of audio file, you have this extra sound in your output? And the behavior still persists?

  • Danesztatosz
    Danesztatosz Member Posts: 11 Member
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    Yes, unfortunately the problem still exists. I also tried the software with an external sound card (novation audio hub 2x4) and there were the same symptoms. This makes the software unusable. Any suggestions on what else can I try?

  • Markovicz
    Markovicz Customer Care Posts: 381 mod
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    It would be interesting to know whether the behavior als occurs in Pro 3 - my suggestion is to check this out using the Pro 3 demo version. What's the result?

  • Danesztatosz
    Danesztatosz Member Posts: 11 Member
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    Hey

    Unfortunately the problem also exists with Traktor Pro 3 Demo. So we can exclude the software error and the sound card error. What else could be the problem? The motherboard?

  • lord-carlos
    lord-carlos Member Posts: 2,592 Expert
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    Do you have some other sound interface/card that you can try on?

  • Danesztatosz
    Danesztatosz Member Posts: 11 Member
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    Hey

    Earlier I wrote this:

    Yes, unfortunately the problem still exists. I also tried the software with an external sound card (novation audio hub 2x4) and there were the same symptoms.

  • Markovicz
    Markovicz Customer Care Posts: 381 mod
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    I admit I am absolutely clueless.

  • Danesztatosz
    Danesztatosz Member Posts: 11 Member
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    :(((((((((

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