My Maschine won't activate .

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Ahmadon
Ahmadon Member Posts: 1 Newcomer
edited March 2023 in Maschine

I have owned this product since the very beginning . ever since I updated to the new portal . I can not activate my Maschine . when I try and activate it takes me to the portal site but just stays on the activate screen and never goes any further . the ring just keeps spinning . what am I doing wrong ?

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  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin

    @Ahmadon What version of the Maschine software are you trying to activate? What new portal do you mean, Native Access 2 vs Native Access 1? Can you share a screenshot of that "activate screen" ?

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin
    Answer ✓

    No news from you for a while. We’re closing this thread now. If you still need assistance on that topic, please get in touch here: http://bit.ly/NIsupport_maschine

This discussion has been closed.
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