How to make Traktor recognize new wav tracks (Mac OS Ventura 13.1)?

Julia

Hi there,

I purchased some new wav tracks and Traktor tells me that files cannot be played as they might be missing, corrupt or unsupported. This has never happened before. I purchased, downloaded the music files and reloaded them again - no change. iTunes recognizes and plays the files without a problem.

Is it perhaps related to a bug between Mac OS Ventura 13.1 and Traktor? I downloaded this new comp system not so long ago...

Any ideas how to fix this? Thanks for your support!

Gee_Flat

"DRM-protected music files cannot be played back in TRAKTOR. This affects for example AAC-tracks bought in the iTunes store."

"...only the latest versions of the following software products are supported on macOS 13 Ventura."

Traktor Pro 3.7.1

mykejb

Do the files have any non-standard characters in the filenames/titles? Accented/diacriticals etc? There's a known bug if you try to import them from iTunes.

-- Mike