Plugin (Sequis) loading in a very strange graphics

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lukasztab
lukasztab Member Posts: 4 Newcomer
edited October 2024 in Komplete Kontrol

Hi dear Community

i never had this problem before but the plugin (Sequis) is loading with a very strange graphics - see attached jpg. This happens both if I run this in Ableton via Kontakt as well as Komplete Instruments. It loads ok in standalone instances.

Doesn't happen to any other KI plugin. And I reinstalled the plugin already and it didn't work.

Any ideas or word of advice?

Thank you!

sequis.jpg


Best Answer

  • lukasztab
    lukasztab Member Posts: 4 Newcomer
    Answer ✓

    Thank you both for your responses and help!

    Things seem to be working now -- I've done the steps above, but also my hypothesis is that Output Audio not being set/available was possibly causing the issue.

    Thanks again, appreciated.

Answers

  • Uwe303
    Uwe303 Moderator Posts: 4,844 mod

    Hello,

    can you check if both, stand alone and plugin are the same version, click on the floppy disk logo then help/about, must be 7.5.2.

  • lukasztab
    lukasztab Member Posts: 4 Newcomer

    Thanks @Uwe303 I'm afraid I dont see the help/about option when I click on the floppy disk... any other way to check the version of the plugin?

  • lukasztab
    lukasztab Member Posts: 4 Newcomer

    managed to check - yes both are 7.5.2...

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin

    @lukasztab Open Kontakt in standalone and make sure to select a Core Audio sound card driver. Make sure to give full disk access to Kontakt, Komplete Kontrol and your DAW: How to Enable Full Disk Access on macOS

    If that didn't solve the issue. Did you reinstall Kontakt or Sequis? I would recommend deleting the library folder and uninstall Sequis as explained here: How to Uninstall Native Instruments Software from a Mac Computer

    Then install Sequis again.

  • Jojo123
    Jojo123 Member Posts: 405 Pro

    Hello,

    Sometimes, when Im just trying stuff out, I'll have a number of NI plugins loaded. Some of these I may disable (in Logic) to save resources. Some time down the track I may decide to save the project. When I load the project in again, anything that was disabled will have graphics like that. When I enable them all is well.

    Sequis looks exactly like that if its disabled (in Logics track header). Hope that helps.

  • lukasztab
    lukasztab Member Posts: 4 Newcomer
    Answer ✓

    Thank you both for your responses and help!

    Things seem to be working now -- I've done the steps above, but also my hypothesis is that Output Audio not being set/available was possibly causing the issue.

    Thanks again, appreciated.

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