Tried loading a PT session today from a week ago. Kontakt 7 says not activated and well over half of my instruments have vanished from Kontakt and Native Access. On reloading the session get the same message even though I supposedly activated it. I picked one random missing instrument and reentered its serial number which was accepted but it won't appear in Native Access. Nearly all my 3rd party instruments have vanished as have many NI ones, including the original Kontakt Factory. Any ideas? Bit of a problem as I'm in the middle of a time sensitive project.
No way of speaking to anyone at NI support as far as I can make out.
Mac Pro3.2 Ghz 16 core, 224 GB ram, Ventura 13.4.1