kontakt bank locked instrument

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dr.mimouni
dr.mimouni Member Posts: 11 Member
edited September 2023 in Kontakt

hi everyone

i have this annoying bug when i opened a new bank and i put one of the new extension in one of the programs, i cannot open it from there.

he think that i want to go to the back-end

i cannot even see the plug properly all the fonts and picture are messed up.

also he didn't resize biggest skin plug.

please help

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  • LostInFoundation
    LostInFoundation Member Posts: 5,630 Legend

    A better description of the issue (maybe with examples) could help us understand it better

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,933 admin

    Yeah we need more info here. Detailed description, operating system, DAW, etc...

  • dr.mimouni
    dr.mimouni Member Posts: 11 Member

    If you open a new bank. Now load a plug (drag and drop) into a program.

    Try with prime bass for exemple.

    Now double click on the plug to load a snap shot.

    You cannot. The plug is locked.

    I think kontakt think that I want to got the back end of the plug, that's locked for the newest one.

    Second of all the PNG don't load property.

    And finally the large plug are not fully appears.

    I will send pic as soon I will be in the studio.

    Thanks!

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,933 admin

    @dr.mimouni I'm sorry to come back so late to this thread. Some screenshots would be hlpful here, if you still need help of course. It's really difficult here to see what the issue is, it would be great to include info on operating system, what DAW you're using, etc...

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,933 admin
    Answer ✓

    No news from you for a while. We’re closing this thread now. If you still need assistance on that topic, please get in touch here: http://bit.ly/NIsupport_kontakt

This discussion has been closed.
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