kontakt 7 stop loading libraries and native access unable to open the application

Thwdwayne
Thwdwayne Member Posts: 3 Member
edited December 2022 in Kontakt

Any help, is this happening to anyone ?

I've tried rescan, restart, reinstall. It didn't help.

Best Answer

Answers

  • Paule
    Paule Member Posts: 1,314 Expert

    All K7 users are downloading the Holiday Gift HYPHA.

    So again be patient — the NI data highway has heavy traffic.

  • Thwdwayne
    Thwdwayne Member Posts: 3 Member

    thanks for your response Paule... it was working alright i purchase the update 09/26/22 and it was working upon till a few days ago...

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,912 admin

    @Thwdwayne Did this happen after updating to Ventura? There are some known issues with Ventura and external hard drives. What is the format of your external hard drive?

  • Thwdwayne
    Thwdwayne Member Posts: 3 Member

    Yes it was auto update to Ventura I realized it after I toke it off but I guess it's too late. Guess I will have to wait for an update. It's the internal SSD no external.

  • Maxray
    Maxray Member Posts: 126 Advisor
    edited December 2022

    No, it's not just you... I'm running Windows 11 and I'm having a similar issue.

    Kontakt 7, nor Hypha will load in Komplete Kontrol or Maschine. I can open Kontakt 7 in standalone and get Hypha from the library tab, but not from the other two hosts. The message simply says "Could Not Load The Plugin." and the loading wheel just keeps turning. I, also like you, have tried reinstalling and yet neither Kontakt 7 nor Hypha will load in the NI hosts.

    Kontakt 7 and Hypha error.png


  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,912 admin

    @Thwdwayne There is a new version of Native Access (3.1.0) that should fix issues on Ventura systems. Can you try it out? What about Kontakt 7, can you open the Kontakt 7 standalone application, is every library loading?

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,912 admin

    @Maxray Can you load Kontakt 7 from this view?

    Screenshot 2022-12-14 at 14.16.10.png

    Kontakt 7 being a VST3 plug-in, make sure not to move vst3 files once installed, Komplete Kontrol should look in the right folder.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,912 admin
    Answer ✓

    You didn't get back to us. We’re closing this thread now. If you still need assistance on that topic, please get in touch here: http://bit.ly/NIsupport_kontakt

This discussion has been closed.
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