upgrade issue about massive x cross grade

laurent
laurent Member Posts: 7 Member
edited October 2024 in Massive X & Synths

Hello,

During cyber seasons of native instrument I wanted to enjoy it for to buy massive x, but my issue is that have already massive but yet I am not compatible to buy massive x cross grade.

Thanks for your answers

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Best Answer

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,895 admin
    Answer ✓

    @laurent If you own Massive, you're entitled to the crossgrade price, even if the website tells you otherwise. In any case, feel free to contact our agents here if you need help: https://bit.ly/NISupport_OP

Answers

  • Paule
    Paule Member Posts: 1,314 Expert

    Massive and Massive X are two different instruments and runs parallel.

  • laurent
    laurent Member Posts: 7 Member

    Yes, but if you already have massive the price for to buy massive x is not the same no ?

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,895 admin
    Answer ✓

    @laurent If you own Massive, you're entitled to the crossgrade price, even if the website tells you otherwise. In any case, feel free to contact our agents here if you need help: https://bit.ly/NISupport_OP

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