My installed banks won't open in komplete kontrol 3.4.1

Hokhmat
Hokhmat Member Posts: 27 Member
in Komplete Kontrol

Hello Native Instruments team,

I’m experiencing a serious and blocking issue on my new MacBook Pro 14" with the M4 chip, running macOS Sequoia 15.4.1.

I have Kontakt 8.3.0, Kontakt 7.10.7, and Komplete Kontrol 3.4.0 installed.

  • Both Kontakt 7 and Kontakt 8 open and function correctly in standalone mode.
  • All my libraries are visible and playable in the standalone versions.
  • However, Komplete Kontrol consistently fails to load either version of Kontakt, displaying the message:
    “Plug-in not found. Loading issue plugins/preset could not be loaded, as it does not yet support Apple Silicon or VST2/VST3.”
  • When launching Komplete Kontrol in Rosetta mode, I get:
    “Plug-in not found. Please open the standalone application to rescan…”
  • After rescanning, Kontakt 7 and 8 still do not appear in the plug-in list inside Komplete Kontrol.

I have:

  • Manually verified that the .vst3 files are in /Library/Audio/Plug-Ins/VST3/
  • Reset all relevant NI cache and preference files
  • Reinstalled both Komplete Kontrol and Kontakt 7 multiple times
  • Confirmed that both apps work fine individually
  • Used Rosetta mode for Komplete Kontrol, no improvement

This is a major roadblock for my production workflow.
Could this be a compatibility issue with Sequoia 15.4.1 or Apple M4 chips?

Thank you for your help — I need this to work as soon as possible.

Tagged:

Best Answer

  • Kymeia
    Kymeia NKS User Library Mod Posts: 5,649 mod
    Answer ✓

    Can you load the VST3 of Kontakt’s 8 in another host?

«134

Answers

  • Hokhmat
    Hokhmat Member Posts: 27 Member
    Capture d’écran 2025-05-07 à 19.34.29.png Capture d’écran 2025-05-07 à 19.35.31.png Capture d’écran 2025-05-07 à 19.36.32.png Capture d’écran 2025-05-07 à 19.46.00.png

    No path to vst3 plugins in native access??? Great idea!

  • PoorFellow
    PoorFellow Moderator Posts: 6,670 mod
    https://community.native-instruments.com/discussion/44989/my-installed-banks-wont-open-in-komplete-kontrol-3-4-1

    Check these first :

    ALL NI apps including NTKDaemon must have full disk access. : How to Enable Full Disk Access on macOS

    and disks must be of correct format : Notes on Network Drives and Disk Formats

    And quote Kymeia : if using Sequoia then N.I. apps must be added to the Local Network

    .

    Also then do not use Clean My Mac.

    .

  • Hokhmat
    Hokhmat Member Posts: 27 Member

    I can't add anything to the local network. The only problem I'm having is that the scan in komplete kontrol doesn't scan kontakt 7 and 8, so it can't use my banks. And I've been going round and round about the problem for a week now, without finding any solutions. No technical support so far from NI. I'm exhausted, 90% of my Ableton Live sessions go through Komplete Kontrol.

  • Kymeia
    Kymeia NKS User Library Mod Posts: 5,649 mod
    Answer ✓

    Can you load the VST3 of Kontakt’s 8 in another host?

  • Hokhmat
    Hokhmat Member Posts: 27 Member
    Capture d’écran 2025-05-07 à 20.37.49.png Capture d’écran 2025-05-07 à 20.38.12.png

    You can't add anything to the local network, only full disk access.

  • Hokhmat
    Hokhmat Member Posts: 27 Member
    https://community.native-instruments.com/discussion/comment/225202#Comment_225202

    I only use komplete kontrol or ableton live. I can load kontakt into ableton and use my banks, or standalone, but when I go through komplete kontrol, I get the error message. I realised while scanning my plugins that it does not scan kontakt.vst3 for an unknown reason. I have refresh the folder hidden in library app support NI komplete kontrol, same problem it does not want.

  • Vocalpoint
    Vocalpoint Member Posts: 3,749 Expert
    edited May 7
    https://community.native-instruments.com/discussion/44989/my-installed-banks-wont-open-in-komplete-kontrol-3-4-1

    Are these errors occurring when you open "older" Ableton projects or is this a brand new (never ever used before for anything) install and you see these errors starting a brand new Ableton sessions from scratch?

    AND - in Ableton itself - have you specifically told the program to scan the VST3 folders?

    Ableton as a company (inexplicably) continues to live in some parallel universe where they do not believe anyone actually uses/has/needs VST3 so they do not turn this option on by default.

    I cannot tell you how many Ableton users I have seen who are dumbfounded when they open the options in that DAW and find out VST3 has been off from scanning the whole time they had their issue.

    VP

  • Hokhmat
    Hokhmat Member Posts: 27 Member

    The only current error is that komplete kontrol can't scan kontakt.vst3 since the Sequoia 15.4.1 update for some unknown reason because not even 2 weeks ago everything was working perfectly. I can pre-listen to my banks, they are visible as shown in the screenshots, but when I want to load them I get the error message which actually indicates that it can't find kontakt to launch. Whereas Kontakt is installed everywhere as it should be.

  • Vocalpoint
    Vocalpoint Member Posts: 3,749 Expert
    https://community.native-instruments.com/discussion/comment/225206#Comment_225206

    Understood - not a Mac user but I am familiar with the hoops you need to jump through with Sequoia.

    If you do not see a Kontakt entries in the KK scan listing - there are clearly problems elsewhere.

    VP

  • Hokhmat
    Hokhmat Member Posts: 27 Member

    Yes, and even with older versions of komplete kontrol and kontakt, it doesn't work.

  • Kymeia
    Kymeia NKS User Library Mod Posts: 5,649 mod
    https://community.native-instruments.com/discussion/comment/225204#Comment_225204

    Yes but is Ableton loading the VST3 version (it can also load AU and VST2)?

  • Kymeia
    Kymeia NKS User Library Mod Posts: 5,649 mod

    Do you have these options checked?

    Screenshot 2025-05-07 at 20.39.51.png
  • Hokhmat
    Hokhmat Member Posts: 27 Member

    Yes. I asked chat gpt, here's what it tells me:
    Even in Rosetta mode (x86_64), no scan of Kontakt 7.vst3 or Kontakt 8.vst3 is launched.
    And Komplete Kontrol still doesn't list it.

    The key line is here:

    [warning] [:614] A software instance was not closed properly or is inoperative. Its IPC data has been removed.

    This suggests an IPC problem between Komplete Kontrol and its internal components or plugins - often caused by :

    inadequate system permissions (sandbox / TCC);a conflict with Rosetta or the plugin architecture (ARM vs x86);or a bug introduced by macOS 15.4.1 in the management of VST3 plugin paths.

  • Kymeia
    Kymeia NKS User Library Mod Posts: 5,649 mod

    I doubt it I'm on 15.4.1 and have no such issues. I think it's a specific issue on your system

  • PoorFellow
    PoorFellow Moderator Posts: 6,670 mod

    Just to have that out of the way also , are you using latest version of Native Access for your OS ?

    Reinstalled both Komplete Kontrol and Kontakt 7 multiple times

    When doing this did you then manually remove all files related to e.g. Kontakt 7 (including JSON and XML) and do a reboot prior to re-installing Kontakt 7 ?

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