KK S49 MK2 a few keys not playing Logic

jp4jun_native
jp4jun_native Member Posts: 3 Newcomer
in Komplete Kontrol

KK S49 MK2 a few keys not playing ( C1, C2, D2, D#2 ) in Logic DAW, but in Logic DAW in the Piano Row the keys mentioned do play

Please Help, thank you

Best Answers

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,895 admin
    Answer ✓

    Sorry, I forgot to mention it's in the user library. Accessing the Hidden User Library (macOS)

    Apply the steps mentioned above.

    More info here: https://support.apple.com/en-us/119881

  • jp4jun_native
    jp4jun_native Member Posts: 3 Newcomer
    Answer ✓

    Ok, that worked, deleting "com.apple.logic10.plist" . Although the only way I could access that file, was through the instructions in " If Logic Pro for Mac isn't working - Apple Support " link, step 13.

    Moved the file to trash, rebooted the whole system, but then also when Logic rebooted it prompted to load new updates. Once it fired up, a whole new interface for opening a project. Everything works fine now.

    In the many attempts of (who knows what I've tried for the last several days) never got a prompt to update. I did look for a way to update but only found information to check in the "app store" to check for updates (none prompted)?

    Thanks so much for your support

    Jesse

Answers

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,895 admin

    What happens if you open Komplete Kontrol in standalone, are all the keys functional?

    If it's only in Logic, it's definitely a Logic setting, check your MIDI settings & assignments. You can also eset Logic to default:

    • Open Finder
    • Click the GO menu at the top of the screen. Go%20Menu-png.png
    • Hold down the OPTION key to reveal the Library option in the menu, and select it. Go%20menu%20with%20Library%20showing-png.png
    • In the window that appears, navigate to the following places and move these files to the Trash.
      • MacHD / Users / Admin / Library / Preferences / com.apple.logic10.plist
  • jp4jun_native
    jp4jun_native Member Posts: 3 Newcomer

    In K.K. standalone all is good, yes Logic only. I Searched for the file you mentioned to no avail.

    I found a Temporary Fix - on an Apple Community site

    In Logic " Choose Logic Pro X > Control Surfaces > Bypass All Control Surfaces "

    I say temporary since I have to trigger that command every time I log onto Logic?

    Crazy stuff here, I'm new to DAW, as a student of music, finding that DAW is harder than Music itself ?

    Would be nice to have a more permanent fix ? Thanks for your input.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,895 admin
    Answer ✓

    Sorry, I forgot to mention it's in the user library. Accessing the Hidden User Library (macOS)

    Apply the steps mentioned above.

    More info here: https://support.apple.com/en-us/119881

  • jp4jun_native
    jp4jun_native Member Posts: 3 Newcomer
    Answer ✓

    Ok, that worked, deleting "com.apple.logic10.plist" . Although the only way I could access that file, was through the instructions in " If Logic Pro for Mac isn't working - Apple Support " link, step 13.

    Moved the file to trash, rebooted the whole system, but then also when Logic rebooted it prompted to load new updates. Once it fired up, a whole new interface for opening a project. Everything works fine now.

    In the many attempts of (who knows what I've tried for the last several days) never got a prompt to update. I did look for a way to update but only found information to check in the "app store" to check for updates (none prompted)?

    Thanks so much for your support

    Jesse

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