Read our community note - here.
Some keys on my Kontrol M32 do not work
When I use my Komplet Kontrol M32 with VSTs (like Kontakt, Retrologue on Cubase, etc.), some note ranges don't work. I don't have this problem when I change keyboards. Do you think it could be a digital issue (update, communication between the software and the keyboard) or is it simply the Kontrol M32 that no longer works?
Thanks
Answers
-
Hello,
you could check with a midi monitor in your DAW or a stand a stand alone program.
0 -
Hello, thanks @Uwe303 for your reply, I did the Midi Monitor test and everything seems to be working fine. The keys that usually cause me problems are recognized by the Midi Monitor. But when I restart Kontakt (even in standalone version) the problem persists.
0 -
@Cren Larvor What DAW are you using? Can you reproduce the issue with Komplete Kontrol or Kontakt in standalone? What notes are missing exactly?
0 -
Have you tried loading a default Midi template ?
0 -
Hi @Jeremy_NI, I Use Cubase 14, the issue is same on Kontakt Standalone. G1, A1, B1 are missing
0 -
Hi @PoorFellow, no yet, what is the point ?
0 -
Does the midi monitor shows note on, can you maybe post a picture of the midi monitor, using a key that does work and press another that doesn't work with kontakt. And with what kontakt instrument you have tried it?
0 -
Point is that since the keys work as far as can be seen working in Midi monitor then problem could maybe be a template loaded (?) , I just thought it a thing to try..
1 -
@Cren Larvor Please check in Komplete Kontrol in standalone or another program. And also check in MIDI monitor with no other auddio or music program. If the notes are not showing in MIDI monitor, this means it's a hardware issue. In this case you can contact our service here:
0
Categories
- All Categories
- 19 Welcome
- 1.6K Hangout
- 66 NI News
- 843 Tech Talks
- 4.3K Native Access
- 17.3K Komplete
- 2.1K Komplete General
- 4.5K Komplete Kontrol
- 6K Kontakt
- 1.6K Reaktor
- 394 Battery 4
- 882 Guitar Rig & FX
- 446 Massive X & Synths
- 1.4K Other Software & Hardware
- 6.1K Maschine
- 7.7K Traktor
- 7.7K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators