latin trap leap expansion is not showing up even though I installed it.

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SamAbbey
SamAbbey Member Posts: 4 Newcomer
in Kontakt

I purchased the komplete 15 select beats, and I haven't had trouble installing anything else. however, i installed the latin trap expansion and when I go into the leap tab it doesn't show up, even though it says installed on native access.

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Best Answer

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin
    Answer ✓

    Can you try this variant? I'll assume you're on Windows.

    1. Click the Windows start button at the bottom left of your screen.
    2. Type "%localappdata%" and click the option that appears.
    3. Navigate to the Native Instruments > Kontakt 8
    4. Rename or delet this file: Komplete.db3

    Open Kontakt 8 in standalone. Doid that fix it? If not, please get in touch with our support here: https://bit.ly/NI_support_NA

Answers

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin

    What's your operating system? Have you checked in. Kontakt 8 in standalone?

    Can you try to reet K8's database, as explained in the Kontakt crash article? Kontakt Crashes

  • SamAbbey
    SamAbbey Member Posts: 4 Newcomer

    i did all of those, but the latin trap expasion still wont show up

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin
    Answer ✓

    Can you try this variant? I'll assume you're on Windows.

    1. Click the Windows start button at the bottom left of your screen.
    2. Type "%localappdata%" and click the option that appears.
    3. Navigate to the Native Instruments > Kontakt 8
    4. Rename or delet this file: Komplete.db3

    Open Kontakt 8 in standalone. Doid that fix it? If not, please get in touch with our support here: https://bit.ly/NI_support_NA

  • SamAbbey
    SamAbbey Member Posts: 4 Newcomer

    yeah man that fixed it!! thanks for the help!

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