I feel cheated and tricked by Native Instruments
I bought a System Kontrol 88 keyboard from the Thomman store in mid-2024 - I received a KOMPLET 14 Select sound package with it - then less than three months ago I updated the package to the Kontrol STANDARD 14 version for which I paid an additional 199 euros. After three months, a new version of KOMPLET STNDARD 15 was released and again I see a price of 199 euros for the possibility of updating. Shouldn't there be a provision in European law in the Treaties and Legal Regulations that after purchasing the software, the customer is covered by the protection of a guarantee of the possibility of downloading all new updates for the next period of up to 6 months? Doesn't proposing a promotion for the purchase of an older version just before a new update give rise to the practice of a prohibited act in the form of acting to the detriment of customers and thus extorting money? Doesn't Native Instrument undermine customer trust with such action and leave a bad taste in the audio industry? I think I should be able to get a free update to KOMPLETE STANDARD 15, because the time from purchase to the next update was too short - 3 months. Can anyone help me with this?