Can't import presets

nbaron017_
nbaron017_ Member Posts: 4 Newcomer

When I import a preset, it doesn't appear in the preset browser (where the red arrow is pointing). The preset .ngrr file does seem to have moved successfully to the Rack Presets folder in my C drive. But I can't see the preset in the software. I've tried resetting the library and this didn't work. How do I solve this?

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