I purchased the Kontakt 7 update but need the full version. What should I do?

MARC ARAMIAN · 2024-06-30T17:31:43+00:00

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The update cost $49+. The full version about $149. When I buy the full version, does it include what I bought in the update? I.e., did I waste that $49 update fee and/or can I get a $49 discount on the full version?

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Monochrome

The Update is only meant for owners of previous/older Kontakt versions who want to own the latest version.

I'd strongly suggest to get in touch with NI's Purchase Support:

https://support.native-instruments.com/hc/en-us/sections/360000092537-Purchase-Support

Tell them what happened and perhaps they can issue a refund or find a solution for you.

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Monochrome

The Update is only meant for owners of previous/older Kontakt versions who want to own the latest version.

I'd strongly suggest to get in touch with NI's Purchase Support:

https://support.native-instruments.com/hc/en-us/sections/360000092537-Purchase-Support

Tell them what happened and perhaps they can issue a refund or find a solution for you.

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