Komplete Kontrol s25- LEDs slowly go out.

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Romansbass
Romansbass Member Posts: 4 Newcomer
edited October 2024 in Komplete Kontrol

after switching on, the LEDs slowly go out.The backlight only works- Displays knobs , page buttons ,page display, preset display.

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  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin

    More info would be cool! Like what's your operating system? What happens when you open Komplete Kontrol in standalone? What version of Komplete Kontrol have you installed?

  • Romansbass
    Romansbass Member Posts: 4 Newcomer

    macOS Monterey , Komplete Kontrol version 3.2.1 ,but the keyboard does not interact with the program. Im trying to figure it out, but I suspect there may be electronic damage in the keyboard. I looked for driver for, but did not find one for my operating system.

  • Romansbass
    Romansbass Member Posts: 4 Newcomer

    how to return everything to factory settings? maybe the previous owner changed something in the settings.

  • Romansbass
    Romansbass Member Posts: 4 Newcomer

    When I turn on the keyboard without connecting to the computer.after +-10 seconds the backlight of the keys ,transport buttons, pitch and mod turns off. That is how it should be?

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin
    Answer ✓

    @Romansbass The S25 is the same as a MK1 keyboard, you should use Komplete Kontrol 2.9.6: Notes on Ending Software Support for Komplete Kontrol S-Series MK1 Keyboards

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