I bought "KOMPLETE 13 ULTIMATE". I only want to upgrade "Battery 4". The version I'm using now is

park gang il
park gang il Member Posts: 3 Newcomer
edited October 2024 in Kontakt

I bought "KOMPLETE 13 ULTIMATE".


I only want to upgrade "Battery 4".


The version I'm using now is '3.1.0.4'.


If you have the latest version, I would like to upgrade it.




So I went into the page where I bought Battery 4.


The upgrade price was 99.0.


However, only those who use 'Battery 2 or 3' can upgrade.


So you can't upgrade it?




' Do I need to buy a new 4 to upgrade my battery 199.0?

Answers

  • mykejb
    mykejb Moderator Posts: 2,605 mod

    Komplete 13 includes Battery 4 so it should be available to download in Native Access along with all the other products. You don't need to buy it again. If you don't see if in Native Access make sure you're running the latest version of Native Access from here - Downloads | Support (native-instruments.com)

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,895 admin
    edited April 2024

    @park gang il You already own Battery 4 within Komplete 13 Ultimate, no need to pay for an upgrade. You should have the latest version (4.3.0) available in Native Access.

    What is your operating system? Have you checked the version of Battery 4 in standalone?

    If you bought Battery 4 on it's own you should ask for a refund here: https://bit.ly/n1orders

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