No Audio From Kontakt 7

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keysmasher65
keysmasher65 Member Posts: 12 Member
edited October 2024 in Kontakt
I am not getting any sound out of my Kontakt 7 stand alone. I looked in the audio section and it looks fine except there is nothing showing in the sample rate. I have Kontakt in Reason 11 and Ableton 11 Lite and I can hear them fine. So I was wondering what I have to do to solve this problem.
What shows in the Device section is "AMD High Definition Audio Device". I am using to onboard audio on my AMD motherboard.
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  • Milos
    Milos Member Posts: 2,021 Guru

    Did you try experimenting with other audio engines inside Kontakt standalone?

    Let me know if you found the correct engine.

  • keysmasher65
    keysmasher65 Member Posts: 12 Member
    What do you mean by audio engine, the device or the driver?
    My other choice in the device section is 'High Definition Audio Device".
    One thing I noticed in NI Access is that both Kontakt 6 Player and Kontakt 7 Player are there. I installed both of them when I was installing the software.
  • Milos
    Milos Member Posts: 2,021 Guru

    To change audio engine, but not litteraly.

    You know, ASIO, WASAPI etc...

    Go to the audio settings and check around for the engine.

  • keysmasher65
    keysmasher65 Member Posts: 12 Member
    The WASAPI works but there is a problem. I have a tv connected to my computer through HDMI cable. The only way I can hear audio from Kontakt is when the tv is turned on and I can only hear it through the headphones connected to it. I don't have this problem with any of my other sound/music devices.
  • Milos
    Milos Member Posts: 2,021 Guru

    Oh...hmm...

    Well, it seems that I need to call upon @Kymeia to help you.

  • keysmasher65
    keysmasher65 Member Posts: 12 Member
    I know, it's weird. It doesn't make sense that just one audio device would do this.
    Does Kontakt 6 and 7 Player need to be installed, could there be a conflict?
  • reffahcs
    reffahcs Member Posts: 877 Guru
    https://community.native-instruments.com/discussion/comment/134279#Comment_134279

    Because your AMD HD audio is HDMI audio. You should have another option like Realtek Audio, or something else. Do you know what motherboard you have by chance?

  • keysmasher65
    keysmasher65 Member Posts: 12 Member
    It's an ASRock A320M R4.0 motherboard. I have a Sound Blaster Audigy Fx sound card that I could use. I was having conflict issues with it but I could try it again.
  • keysmasher65
    keysmasher65 Member Posts: 12 Member
    Also, I am running Windows 10. Would it help to upgrade to 11?
  • reffahcs
    reffahcs Member Posts: 877 Guru
    https://community.native-instruments.com/discussion/comment/134291#Comment_134291

    Nah Windows 10 is still plenty good. I'd give 11 another year or so before upgrading.

    So your motherboard has a Realtek sound chip onboard, so that's what you should be using as your actual audio device, assuming you have speakers connected to your motherboard?

  • keysmasher65
    keysmasher65 Member Posts: 12 Member
    No speakers, headphones.
  • reffahcs
    reffahcs Member Posts: 877 Guru

    Ok, same same, are they connected via USB or regular audio jacks?

  • keysmasher65
    keysmasher65 Member Posts: 12 Member
    Connected by regular audio jack in the back of the computer.
  • PoorFellow
    PoorFellow Moderator Posts: 7,359 mod
    https://community.native-instruments.com/discussion/comment/134301#Comment_134301

    Attaching a TV and switching to HDMI audio in my experience tends to produce some very nasty problems on some Windows installations some of the time including producing a problem where it is nearly impossible to restore normal audio.

    This is obviously not the case here at least not yet , but still using HDMI audio out tends to give problems.

    Surely switching the drivers to what works best in your case might help (e.g. ASIO, WASAPI) , but most people at this forum will recommend ASIO and only ASIO and not even use e.g. ASIO4ALL. But I would say that you have to use what works best for you in the situation.

    Also , in your case , then apart from using the driver you want then try if you can see if you can 'route' yourself out of the situation by using the FREE VB-Audio "VOICEMEETER BANANA Advanced Mixer" (it's free/    Donationware) :  https://vb-audio.com/Voicemeeter/banana.htm

  • reffahcs
    reffahcs Member Posts: 877 Guru
    https://community.native-instruments.com/discussion/comment/134301#Comment_134301

    So you'll want to use your Realtek audio device, sometimes there may be two, one for the analog out and one for digital spdif in addition trying either the ASIO or WASAPI drivers as PoorFellow suggested.

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