How to resolve UI problem -- plugin unsuable

Issue
The UI does not display correctly and is unusable.
Both applications I use to open Massive X shows the same problem (see attached image).
The plugin still generates the correct sound though.
This occurs for all patches.
Troubleshooting:
I've tested this within Maschine 2 and FL Studio.
I've attempted to re-install both Maschine 2 and Massive X via the Native Access app but nnfortunately this did not resolve the issue.
Re-starting my computer did not help either.
Please let me know of any further troubleshooting steps or what information might be needed
I've also attached a DxDiag report to show system info if needed.
Thanks!
-Phil
Answers
-
Dxdiag report for system info
0 -
Hey @pdmartello Sorry for not getting back to you earlier on this one. I've contacted the Massive X devs and am waiting for their feedback. I also see that you were in cointact with my colleagues from support, did the solutions offered work or not?
0
Categories
- All Categories
- 18 Welcome
- 1.6K Hangout
- 66 NI News
- 863 Tech Talks
- 4.4K Native Access
- 17.7K Komplete
- 2.1K Komplete General
- 4.7K Komplete Kontrol
- 6.1K Kontakt
- 1.6K Reaktor
- 399 Battery 4
- 896 Guitar Rig & FX
- 456 Massive X & Synths
- 1.4K Other Software & Hardware
- 6.2K Maschine
- 7.9K Traktor
- 7.9K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators