Kontakt 7.1.3 and 6 crash after exiting Logic Pro

danielete

I am using Logic Pro 10.7.5 on a M1Max Macbook. I see crash reports in the Mac console every time I exit Logic. They tend to go this way

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0  Kontakt 7                             0x2919cfb94 NI_6_3_1_R2::QApplication::~QApplication() + 820

1  Kontakt 7                             0x2919cfad8 NI_6_3_1_R2::QApplication::~QApplication() + 632

2  Kontakt 7                             0x2919cfd10 NI_6_3_1_R2::QApplication::~QApplication() + 12

3  Kontakt 7                             0x290eaea4c ni::qt::Module::~Module() + 60

4  Kontakt 7                             0x28fffa2e8 std::__1::unique_ptr<ni::qt::Module, std::__1::default_delete<ni::qt::Module> >::~unique_ptr() + 32

5  libsystem_c.dylib                     0x19944c05c __cxa_finalize_ranges + 464

But some others are a bit different

Thread 0:: Dispatch queue: com.apple.main-thread

0  libsystem_malloc.dylib                0x1993c0040 _szone_free + 12

1  Kontakt                               0x28047d978 std::__1::__tree<std::__1::__value_type<char const*, int>, std::__1::__map_value_compare<char const*, std::__1::__value_type<char const*, int>, BAO_DETAIL::ParTagToString::strcmpless, true>, std::__1::allocator<std::__1::__value_type<char const*, int> > >::destroy(std::__1::__tree_node<std::__1::__value_type<char const*, int>, void*>*) + 32

2  Kontakt                               0x28047d978 std::__1::__tree<std::__1::__value_type<char const*, int>, std::__1::__map_value_compare<char const*, std::__1::__value_type<char const*, int>, BAO_DETAIL::ParTagToString::strcmpless, true>, std::__1::allocator<std::__1::__value_type<char const*, int> > >::destroy(std::__1::__tree_node<std::__1::__value_type<char const*, int>, void*>*) + 32

3  Kontakt                               0x28047d984 std::__1::__tree<std::__1::__value_type<char const*, int>, std::__1::__map_value_compare<char const*, std::__1::__value_type<char const*, int>, BAO_DETAIL::ParTagToString::strcmpless, true>, std::__1::allocator<std::__1::__value_type<char const*, int> > >::destroy(std::__1::__tree_node<std::__1::__value_type<char const*, int>, void*>*) + 44

4  Kontakt                               0x28047d978 std::__1::__tree<std::__1::__value_type<char const*, int>, std::__1::__map_value_compare<char const*, std::__1::__value_type<char const*, int>, BAO_DETAIL::ParTagToString::strcmpless, true>, std::__1::allocator<std::__1::__value_type<char const*, int> > >::destroy(std::__1::__tree_node<std::__1::__value_type<char const*, int>, void*>*) + 32

The crashed program is apparently AUHostingServiceXPC_arrow. If I run Logic opening a program with no Kontakt, there is no problem. I also have this problem if I load a different project in Logic, by closing the previous project.

Any ideas on how to solve this?

Cheers

Daniel

Jeremy_NI

@danielete Make sure that both Logic and Kontakt have Full Disk Access: How to Enable Full Disk Access on macOS Restart your computer, do these crashes still happen? Are you using Logic in Rosetta or Silicon native mode?

danielete

Thanks for your answer @Jeremy_NI

I am using Logic in native mode indeed. I will check giving full disk access to both Logic (Native Access or Kontakt itself?) but funnily enough I have another computer (a 13" M1 Macbook) where I cannot seem to reproduce the error, even with the standard "Files and Folders" setup.

Anyway, I will try tonight and see if the Full Access makes any difference. Will copy the same project to both computers to make sure it's an apples-to-apples situation

danielete

Ok just tried to give full access to both Logic and Kontakt 7 and no change whatsoever. Still the same error on existing Logic or on switching to another project by closing the original project. I had started the computer from scratch too..

Will try exactly the same project in my other computer (the M1 13") to see if that's still the case..

-------------------------------------

Translated Report (Full Report Below)

-------------------------------------

Process:              AUHostingServiceXPC_arrow [1131]

Path:                 /System/Library/Frameworks/AudioToolbox.framework/XPCServices/AUHostingServiceXPC_arrow.xpc/Contents/MacOS/AUHostingServiceXPC_arrow

Identifier:           com.apple.audio.AUHostingService.arm64e

Version:              1.0 (1)

Build Info:           CoreAudioServices_AUHostingServiceXPC_arrow-1318042000000000~2

Code Type:            ARM-64 (Native)

Parent Process:       launchd [1]

Responsible:          Logic Pro X [1124]

User ID:              501

Date/Time:            2022-12-15 19:24:31.6898 +0000

OS Version:           macOS 13.1 (22C65)

Report Version:       12

Anonymous UUID:       C17FE52F-1EF8-8273-7D05-170839C26511

Time Awake Since Boot: 420 seconds

System Integrity Protection: enabled

Crashed Thread:       0 Dispatch queue: com.apple.main-thread

Exception Type:       EXC_BAD_ACCESS (SIGSEGV)

Exception Codes:      KERN_INVALID_ADDRESS at 0x0000000000000000

Exception Codes:      0x0000000000000001, 0x0000000000000000

Termination Reason:   Namespace SIGNAL, Code 11 Segmentation fault: 11

Terminating Process:  exc handler [1131]

VM Region Info: 0 is not in any region. Bytes before following region: 4341039104

     REGION TYPE                   START - END        [ VSIZE] PRT/MAX SHRMOD REGION DETAIL

     UNUSED SPACE AT START

---> 

     __TEXT                     102bf0000-102bf8000   [  32K] r-x/r-x SM=COW ...viceXPC_arrow

Kernel Triage:

VM - pmap_enter retried due to resource shortage

VM - pmap_enter retried due to resource shortage

VM - pmap_enter retried due to resource shortage

VM - pmap_enter retried due to resource shortage

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0  Kontakt 7                             0x29e7cfb94 NI_6_3_1_R2::QApplication::~QApplication() + 820

1  Kontakt 7                             0x29e7cfad8 NI_6_3_1_R2::QApplication::~QApplication() + 632

2  Kontakt 7                             0x29e7cfd10 NI_6_3_1_R2::QApplication::~QApplication() + 12

3  Kontakt 7                             0x29dcaea4c ni::qt::Module::~Module() + 60

4  Kontakt 7                             0x29cdfa2e8 std::__1::unique_ptr<ni::qt::Module, std::__1::default_delete<ni::qt::Module> >::~unique_ptr() + 32

5  libsystem_c.dylib                     0x1a592005c __cxa_finalize_ranges + 464

6  libsystem_c.dylib                     0x1a591fdf0 exit + 44

7  AudioToolboxCore                      0x1a786c2b0 AUHostingService_exit_handler()::$_2::operator()() const + 20

8  AudioToolboxCore                      0x1a786c29c decltype(static_cast<AUHostingService_exit_handler()::$_2&>(fp)()) std::__1::__invoke<AUHostingService_exit_handler()::

Jeremy_NI

@danielete I contacted you by email regarding this.

Laurent Top

I have exactly the same crash problem at auhosting do you have the solution because Full disk access does not change anything Thank you

Jeremy_NI

@Laurent Top Have you tried these steps? KONTAKT Crashes

Jeremy_NI

@Laurent Top Any update on the issue? Do you still need help?

danielete

The error still happens...

Gee_Flat

https://community.native-instruments.com/discussion/comment/52316#Comment_52316

I don't want to get into this discussion, but one question that hasn't been raised here is whether these crashes are happening with Kontakt loaded as an empty plugin, or loaded with instruments.

My older software crashes with Play Series instruments like Analog Dreams, Hybrid Keys in a 32 bit environment. So I just don't use them. They work fine as a standalone.

Point being, could it be instrument specific?