New S88 mk2 key noise

seadragon

Hi everyone,

I took delivery of a brand new S88 mk2 yesterday but immediately noticed the keys don’t all sound the same mechanically. They are noisier at the extreme ends of the board. Bottom 6 notes and the top octave produce a plastic type click sound when pressed and released. The rest of the keys are basically silent. If I put my hand on the case above the LED guide and apply a bit of pressure, the sound subsides. This makes me this is the case rattling or an assembly issue.

I just placed an order for another one which I should receive in a couple of days. I’ll then compare it with this one and return one of them, or both.

Just curious if anyone else has had similar experience?

Thanks!

seadragon

Not that there’s much interest in my thread but here’s the latest update.

As it turns out, I’m not having any luck with a getting a new S88.

I ordered one last week and noticed that the highest octave and the lowest 6 keys produce a plastic tapping sound when pressed and released. The rest of the keys sound normal and almost silent.

So I ordered a second one and took delivery yesterday. The second S88 doesn’t have the plastic tapping sound but I discovered a different problem. There is one key (A3#) that is sending a velocity value of 127 at the slightest touch. It’s quite startling when playing a quiet piece and you happen to hit that note. I used a midi monitor app to verify the issue.

So, now I have two S88s repackaged in their boxes to be returned to the retailer today.