upgrade issue about massive x cross grade

laurent Member Posts: 7 Member


During cyber seasons of native instrument I wanted to enjoy it for to buy massive x, but my issue is that have already massive but yet I am not compatible to buy massive x cross grade.

Thanks for your answers

Best Answer


  • Paule
    Paule Member Posts: 1,327 Expert

    Massive and Massive X are two different instruments and runs parallel.

  • laurent
    laurent Member Posts: 7 Member

    Yes, but if you already have massive the price for to buy massive x is not the same no ?

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,965 mod
    Answer ✓

    @laurent If you own Massive, you're entitled to the crossgrade price, even if the website tells you otherwise. In any case, feel free to contact our agents here if you need help: https://bit.ly/NISupport_OP

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