Updated to Komplete 14 Collectors but many Plugins Not Found in Komplete Kontrol

JPFolks

As the title says, I upgraded from 13 Ultimate to 14 Collectors. We had a lot of problems getting stuff to Install. Sweetwater was excellent in helping fix it with tips they got from NI. Unfortunately, though everything seems to show up in Kontact 7, only about half show up in Komplete Kontrol. We didn't notice what was missing and they are closed until Monday so I am hoping to get some tips to get them to show up.

Some examples of what isn't showing up: Amati Cello, Arkhis, Omnia, 40s very own etc. It appears that everything alphabetically AFTER Lore is there, everything new before Lore via the upgrade is missing on KompleteKontrol, though all show up in Kontact 7. This means it doesn't show up on my S61 Controller either. They all play fine via Kontact 7. I already tried reinstalling, it made no difference.

It is likely something simple, I am still a newbie, especially with Installs.

Thanks for any suggestions!

Jeremy_NI

You never got back to us. We’re closing this thread now. If you still need assistance on that topic, please get in touch here: http://bit.ly/NIsupport_KKontrol

MyStudioOne

Since your performed an upgrade, it sounds like you ought to reset your Komplete Kontrol database. Here are instruction from NI explaining what to do for both windows and Mac.

https://community.native-instruments.com/discussion/comment/37685#Comment_37685

https://community.native-instruments.com/discussion/comment/33285#Comment_33285

Cheers.

Paule

Amati Cello is vanished from the product pages.

https://www.native-instruments.com/en/catalog/?searching=Amati%20Cello

Jeremy_NI

@JPFolks Is this happening in Komplete Kontrol in standalone ? In your DAW? Both ?

Have you tried resetting the database ?

What is your operating system?

Jeremy_NI

You never got back to us. We’re closing this thread now. If you still need assistance on that topic, please get in touch here: http://bit.ly/NIsupport_KKontrol