Kontakt 7.exe does launch after installing by Native Access.

battledj

Hi,

Kontakt7.exe (7.0.11) does not launch after installing by Native Access version 3.0.1 (9679536/ 1.8.0.6)

However kontakt7.exe (7.0.11) does launch after installing the msi manually, after starting demo 3 options are available in the pop-up. When you choose activate, Native Access starts and does some processing, but Kontakt7 stays in demo mode.

Since also the "NI Uninstall RegTool" is not yet provided with Kontakt7 i can't remove it and try to install it again to see if it is something in the registry.

Any help or procedure is welcome!

Thanks,

Kris.

Kaiwan_NI

Hi @battledj I see you've been in touch with our support team already. Please let us know how it goes after following the troubleshooting steps in this article here:

Native Access Error Message: "Activation failed...Internal error during activation"

battledj

NA installs Kontakt, product is activated, standalone "kontakt 7.exe" starts a few seconds and disappears in task manager. vst3 is launching normal.

deleting \AppData\Local\Native Instruments\Kontakt 7 folder does not help.

All folders are created when launching again:

folder Db:

kontaktdb2_56Lock

kontaktdb2 56

folder default :

kontakt def.nki

kontakt def.nkm

kore-template.ksd

outputs_rtas.cfg

outputs_sta.cfg

outputs_vst.cfg

outputs_vst_8.cfg

outputs_vst_16.cfg

folder logging: empty

folder UndoBuffers:empty

battledj

https://community.native-instruments.com/discussion/comment/38076#Comment_38076

did not work.

battledj

Problem still exists...still waiting for support....

Teppidar

Anyone ever figure this out? This is super frustrating. I've been trying to figure it out for hours.. You'd think a company like NI could send out a program that actually installs correctly and works on its own..