Kontakt 7.exe does launch after installing by Native Access.

battledj

Hi,

Kontakt7.exe (7.0.11) does not launch after installing by Native Access version 3.0.1 (9679536/ 1.8.0.6)

However kontakt7.exe (7.0.11) does launch after installing the msi manually, after starting demo 3 options are available in the pop-up. When you choose activate, Native Access starts and does some processing, but Kontakt7 stays in demo mode.

Since also the "NI Uninstall RegTool" is not yet provided with Kontakt7 i can't remove it and try to install it again to see if it is something in the registry.

Any help or procedure is welcome!

Thanks,

Kris.

Kaiwan_NI

Hi @battledj I see you've been in touch with our support team already. Please let us know how it goes after following the troubleshooting steps in this article here:

Native Access Error Message: "Activation failed...Internal error during activation"

battledj

NA installs Kontakt, product is activated, standalone "kontakt 7.exe" starts a few seconds and disappears in task manager. vst3 is launching normal.

deleting \AppData\Local\Native Instruments\Kontakt 7 folder does not help.

All folders are created when launching again:

folder Db:

kontaktdb2_56Lock

kontaktdb2 56

folder default :

kontakt def.nki

kontakt def.nkm

kore-template.ksd

outputs_rtas.cfg

outputs_sta.cfg

outputs_vst.cfg

outputs_vst_8.cfg

outputs_vst_16.cfg

folder logging: empty

folder UndoBuffers:empty

battledj

https://community.native-instruments.com/discussion/comment/38076#Comment_38076

did not work.