Tips: Kontakt crashes, what to do ?

Jeremy_NI
Jeremy_NI Customer Care Posts: 13,047 mod
edited February 14 in Kontakt

If Kontakt crashes both in your DAW and in standalone, follow these steps:

KONTAKT Crashes

If Kontakt only crashes in your DAW, click on the NI logo of Kontakt's window in your DAW and in standalone. If the versions are not the same, this is probably the source of the crash. We have a video to help you fixing it:

VST Plug-in Administration on Windows Computers

If all the above failed, please get in touch with our Kontakt specialists, please include the result of our support tool, also mention which libraries are affected and more details if needed. This will help with the troubleshooting. Here is where to get in touch:

http://bit.ly/NIsupport_kontakt

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