Can't put sounds in Favorites

Milamu
Milamu Member Posts: 4 Newcomer
edited July 2022 in Komplete Kontrol

Since yesterday in all my NI instruments I cannot put a sound to the favorites list.

Nothing happens, when I click on the star icon.

Thanks for any help, Mike

OSX 11.6.8, all NI latest version

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Comments

  • chk071
    chk071 Member Posts: 257 Advisor

    Do you mean in the Komplete Kontrol software?

  • Milamu
    Milamu Member Posts: 4 Newcomer

    In Komplete Kontrol software, in Massive X, in Battery and so on.

    No matter, if standalone or plugin.

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,301 admin

    Hi @Milamu can you double-check if you've given a full disc access to all NI products?

    image.png


  • Milamu
    Milamu Member Posts: 4 Newcomer

    Yes full disc access to NI products!

  • gitpush
    gitpush Member Posts: 2 Newcomer

    I'm having the same issue! It seems like the favorites.db3 file was corrupted. I removed my favorites.db3 file to generate a new copy, which allowed me to use the favorite feature again. This of course discards any previously saved instruments, so I suggest keeping a backup of the file in case a fix becomes available.

    The fact that this was reported so recently makes me suspect that a recent product update might have caused this bug.

  • Milamu
    Milamu Member Posts: 4 Newcomer

    Thanks for your post, I could restore that favorites.db3 file from a Time Machine backup,

    so now it's working again.

  • sevdahbaby
    sevdahbaby Member Posts: 24 Member

    Hey guys,

    Same problem here, thanks for the solution. For the time being, I resurrected a version of favorites.db3 from May 21st, via Time Machine, which for me seems to be the last version before the latest KK update... I hope they will make a fix in the next update.

    This is my original post if some moderator wants to connect them:

    https://community.native-instruments.com/discussion/7111/cannot-set-favourites-in-komplete

    Cheers!

  • sevdahbaby
    sevdahbaby Member Posts: 24 Member

    Hello guys, this problem is back again for me... I spent hours and hours listening through new sounds, setting favourites and now I can't set new ones and also can't see the favourites when I click on the main star icon (above the presets list). The favourites appear only when I select a specific library. The only solution is to delete the existing favourites.db file and start fresh, which means I totally wasted my time setting the favourites in the first place... any idea on the solution?

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