Why can't I hear, record, or play back any audio on GR6?

seby_01

I am plugging my guitar to my interface, which is recognised by GR6. ASIO is running properly. But I can't hear, record, or play back anything. I am running Windows 10. I have contacted the support team, but maybe there's something else I can do? Any help is appreciated, thanks!

Jeremy_NI

In the end it seems the issue got resolved by itself, without support intervention. Would you have more insight @seby_01 ?

seby_01

https://community.native-instruments.com/discussion/comment/25989#Comment_25989

Yes, I didn't use my laptop for a few days. Then, when I turned it on again, gr6 was working properly. Which makes me think my laptop might have had a CPU overload or something like that.

RedwardMc

Are you running it standalone? Did you go to preferences to set up the interface? Did you read the manual? Did you try running it as a vst?

seby_01

https://community.native-instruments.com/discussion/comment/23944#Comment_23944

I am running it as standalone, as I have no DAW installed right now. Yes, I have gone to preferences and set up the interface, as I mentioned previously. And yes, I have read the manual, it doesn't mention anything like this. I'm starting to think something might be wrong with my laptop.

Kaiwan_NI

Hi @seby_01 please update here how it goes after a remote session with our support team 🙏

Jeremy_NI

In the end it seems the issue got resolved by itself, without support intervention. Would you have more insight @seby_01 ?

seby_01

https://community.native-instruments.com/discussion/comment/25989#Comment_25989

Yes, I didn't use my laptop for a few days. Then, when I turned it on again, gr6 was working properly. Which makes me think my laptop might have had a CPU overload or something like that.