Why doesn't my S61 Keyboard work when I open Komplete Kontrol as a standalone or in DAW?

Kevin R

The functionality doesn't work, (Browse, CC knobs, Scales, ARP) when I open Komplete Kontrol as a standalone or in Logic. When I open Maschine however, all the functionality of the keyboard works perfectly, just like it used to do when I opened Komplete Kontrol previously. It's NOT a MIDI issue, the appropriate boxes are checked in preferences. Please help if you know what to do about this issue.

Thanks.

JesterMgee

That I cannot say, not even sure my prediction is correct, just going based on a hunch but could also be related to the NIHardware service not working correctly.

Just another thought, are you using the latest v3.x of KK? That does NOT support the MK1 keyboard nor does the drivers it installs. You have to manually install KK V2 for the MK1 keyboard from here:

https://community.native-instruments.com/discussion/17840/komplete-kontrol-2-9-6-last-vst2-supported-version

JesterMgee

So you have an MK1 keyboard (the original one) and Sonoma?

The MK1 is now discontinued and mac being mac, it typically means things don't work if the developer doesn't update things. Possibly the drivers no longer work on newer mac systems. I know on Windows it will still work for some time, but macOS is not as forgiving once developers throw it on the floor…

Kevin R

Thanks for getting back to me. I'm just curious as to why the S61 is fully functional when I open Maschine as a standalone. All the things that it's supposed to do, it does in this instance.

JesterMgee

That I cannot say, not even sure my prediction is correct, just going based on a hunch but could also be related to the NIHardware service not working correctly.

Just another thought, are you using the latest v3.x of KK? That does NOT support the MK1 keyboard nor does the drivers it installs. You have to manually install KK V2 for the MK1 keyboard from here:

https://community.native-instruments.com/discussion/17840/komplete-kontrol-2-9-6-last-vst2-supported-version

Kevin R

Hey, I was running v3 of Komplete Kontrol, so I downloaded the earlier version and it's working like normal.

Thank you so much!

Matthew_NI

Thank you @JesterMgee and glad you're up and running again @Kevin R

I'm well aware we need better version handling in Native Access to prevent situations like this - it's on that team's backlog.

JesterMgee

https://community.native-instruments.com/discussion/comment/217119#Comment_217119

I’m sure they will get to it one decade, maybe after someone fixes the sub bank issue that’s been ongoing for over a year now…

Matthew_NI

Different teams, different backlogs

JesterMgee

I know, I just like to take every opportunity to point out this long standing issue that was introduced in KK V3 in the hope it will get fixed just to shut me up…

Matthew_NI

Please don't hijack threads. It's not an effective way to make a point. You're on the inside, and you know how to reach us.

JesterMgee

Well I did message Chris, twice and had no reply, nor feedback on the issue at all on the beta forum so i'm back to keeping up a reminder as things seem to get forgotten about if not constantly reaffirmed.

Matthew_NI

We are aware of the issue you want fixed. Mentioning it in unrelated threads does not help.

JesterMgee

https://community.native-instruments.com/discussion/comment/217272#Comment_217272

when will it be fixed then, it’s all we would like to know!

Matthew_NI

It's on the backlog. It's not the highest priority at the moment. If you want to talk more about sub banks, please open a thread or return to one of the pre-existing threads related to it. This thread has nothing to do with sub banks.