Why doesn't my S61 Keyboard work when I open Komplete Kontrol as a standalone or in DAW?

Kevin R
Kevin R Member Posts: 3 Newcomer
edited March 21 in Komplete Kontrol

The functionality doesn't work, (Browse, CC knobs, Scales, ARP) when I open Komplete Kontrol as a standalone or in Logic. When I open Maschine however, all the functionality of the keyboard works perfectly, just like it used to do when I opened Komplete Kontrol previously. It's NOT a MIDI issue, the appropriate boxes are checked in preferences. Please help if you know what to do about this issue.

Thanks.

Best Answer

  • JesterMgee
    JesterMgee Member Posts: 3,204 Expert
    Answer ✓

    That I cannot say, not even sure my prediction is correct, just going based on a hunch but could also be related to the NIHardware service not working correctly.

    Just another thought, are you using the latest v3.x of KK? That does NOT support the MK1 keyboard nor does the drivers it installs. You have to manually install KK V2 for the MK1 keyboard from here:

    https://community.native-instruments.com/discussion/17840/komplete-kontrol-2-9-6-last-vst2-supported-version

Answers

  • JesterMgee
    JesterMgee Member Posts: 3,204 Expert

    So you have an MK1 keyboard (the original one) and Sonoma?

    The MK1 is now discontinued and mac being mac, it typically means things don't work if the developer doesn't update things. Possibly the drivers no longer work on newer mac systems. I know on Windows it will still work for some time, but macOS is not as forgiving once developers throw it on the floor…

  • Kevin R
    Kevin R Member Posts: 3 Newcomer

    Thanks for getting back to me. I'm just curious as to why the S61 is fully functional when I open Maschine as a standalone. All the things that it's supposed to do, it does in this instance.

  • JesterMgee
    JesterMgee Member Posts: 3,204 Expert
    Answer ✓

    That I cannot say, not even sure my prediction is correct, just going based on a hunch but could also be related to the NIHardware service not working correctly.

    Just another thought, are you using the latest v3.x of KK? That does NOT support the MK1 keyboard nor does the drivers it installs. You have to manually install KK V2 for the MK1 keyboard from here:

    https://community.native-instruments.com/discussion/17840/komplete-kontrol-2-9-6-last-vst2-supported-version

  • Kevin R
    Kevin R Member Posts: 3 Newcomer

    Hey, I was running v3 of Komplete Kontrol, so I downloaded the earlier version and it's working like normal.

    Thank you so much!

  • Matthew_NI
    Matthew_NI Product Team Posts: 1,801 mod

    Thank you @JesterMgee and glad you're up and running again @Kevin R

    I'm well aware we need better version handling in Native Access to prevent situations like this - it's on that team's backlog.

  • JesterMgee
    JesterMgee Member Posts: 3,204 Expert

    I’m sure they will get to it one decade, maybe after someone fixes the sub bank issue that’s been ongoing for over a year now…

  • Matthew_NI
    Matthew_NI Product Team Posts: 1,801 mod

    Different teams, different backlogs

  • JesterMgee
    JesterMgee Member Posts: 3,204 Expert

    I know, I just like to take every opportunity to point out this long standing issue that was introduced in KK V3 in the hope it will get fixed just to shut me up…

  • Matthew_NI
    Matthew_NI Product Team Posts: 1,801 mod

    Please don't hijack threads. It's not an effective way to make a point. You're on the inside, and you know how to reach us.

  • JesterMgee
    JesterMgee Member Posts: 3,204 Expert
    edited March 20

    Well I did message Chris, twice and had no reply, nor feedback on the issue at all on the beta forum so i'm back to keeping up a reminder as things seem to get forgotten about if not constantly reaffirmed.

  • Matthew_NI
    Matthew_NI Product Team Posts: 1,801 mod
    edited March 20

    We are aware of the issue you want fixed. Mentioning it in unrelated threads does not help.

  • JesterMgee
    JesterMgee Member Posts: 3,204 Expert

    when will it be fixed then, it’s all we would like to know!

  • Matthew_NI
    Matthew_NI Product Team Posts: 1,801 mod

    It's on the backlog. It's not the highest priority at the moment. If you want to talk more about sub banks, please open a thread or return to one of the pre-existing threads related to it. This thread has nothing to do with sub banks.

This discussion has been closed.
Back To Top