Trouble with pitch bend touchstrip on my M32 I just got

Codaeb

I have tried everything and consulted chatGPT and of course that was no help and so i came here to see if anybody had a similar issue, and I see that customer care had helped somebody with this before. in the standalone application the person had access to touch strip tab but whenever I pull mine up, I don't see that. There is no option for a touch strip. Can somebody please help me because I'm getting very frustrated trying to figure this out and nothing is working.