New S88 display shows white lines after 1.8.7 firmware update

visarocaro
visarocaro Member Posts: 1 Newcomer

Has anyone encountered the following issue? I have a new S88. When I first powered it up it displayed its serial number for registration in Native Access, then prompted me to upgrade firmware. I did so with my Mac (Sequoia 15.2, Apple M2) using the KSMK3 Updater 3.24.0. After the update, the display seems is no longer working, showing white lines as in the attached photo. When pressing buttons on the S88 the patterns of the lines change. Komplete Kontrol sees the S88, and re-running the firmware update reports "Currently there is no newer firmware for your KONTROL S MK3."

It appears the display on my S88 failed?

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