says demo version
but Kontakt itself won't load unless I load it in Komplete Kontrol 1st,
Have you tried to open Kontakt in standalone? What happens exactly? Please apply these steps: Kontakt Crashes
Well, some more information would have been helpful here. What's your operating system? Is it in Kontakt in standalone, in your DAW? Both? Do you have the same issue with other libraries or only this one? How does the library show in Native Access, installed, to repair? Have you checked the following?
My Products Are Showing As DEMO in Native Access
If that didn't help please get in touch here: https://bit.ly/NI_support_NA
Ventura 13.6, in Digital Performer 11, mostly this library, but Kontakt itself won't load unless I load it in Komplete Kontrol 1st, in Native Access (latest version) it shows Installed.