I tried to update following the NI instructions, closing apps and disabling low power mode, but I can't update my Kontrol 61 Mk3."
Any tip?
Please try the following:
Kontrol S-Series MK3 Troubleshooting Guide
Kontrol S-Series MK3: Troubleshooting Firmware Update Issues
If that didn't help, get in touch with our support here: https://bit.ly/NI_support_Kontrol
After many attempts, here’s what worked for me:
Been there 20 times since 11 am this morning after delivery , and still sitting here…Ive had a black screen all day on keyboard S49 MK3
Firmware on Keys now lookls like its created this and the updater show mo serial or numbers as the where it started. in two hours time this has cost me almost 12 hours.
Had so much faith in NI hardware and software for years, this is just a nightmare senario now for me with NO HELP
Id like some kind of supoort from someone
yahoomediaclub@gmail.com
TRIED everything..
Jono I'm in the same situation as you. I am regretting my purchase and NI Support is nowhere to be found.